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keyboard typing problems.

One time poster
Message 11 of 32
3,854 Views
Message 11 of 32

Re: keyboard typing problems.

I've got exactly the same problem.

The phone is in great condition, I've used Case-Mate hard case and dedicated glass. The screen isn't broken or even scratched.

I've used many phones made by other producers and never had a problem like that. When new, it was one of the most expensive phones on the market...

Sony how can you help?

Best regards,

Piotrek.

One time poster
Message 12 of 32
3,847 Views
Message 12 of 32

Re: keyboard typing problems.

I'm having the exact same problem with my Z3 from yesterday.

Sony, can you resolve this? Sooo annoying!!!

One time poster
Message 13 of 32
3,787 Views
Message 13 of 32

Re: keyboard typing problems.

I am jhaving the same priobnlrem qwiyh my keyboard. It's as if it's super sensitive re and there aitocorrtwect has gone hayqwierwe.

I nwrwrred a fix!! 

Also can't ssdo sumbols such as reexclasmation. Point from main keyboard.

I have left words unchanged so you you can see the problem. 

One time poster
Message 14 of 32
3,664 Views
Message 14 of 32

Re: keyboard typing problems.

Here type problems too.

 

One time poster
Message 15 of 32
3,560 Views
Message 15 of 32

Re: keyboard typing problems.

Hi jake - I have this problenm too. Ran the test and there is a thin area (2 mm) along edge of screen lower right side which does not pass - which is why I cannot type 'p' easily (unless I turn on side - but then the delete key doers not work). its not completely lost -but very hit and miss from hour to hour whether i can use the keys at the very edge of screen. Do I take it back to the shop? (Currys UK)

One time poster
Message 16 of 32
3,539 Views
Message 16 of 32

Re: keyboard typing problems.

This has just started happening with our Z3 as well. I don't think it's a software problem because 

 

1) only the H and B key are affected by the issue

2) if i rotate the phone to landscape, all they keys are fine

 

So that implies there's something wrong with the touchscreen itself at the spot where the H and B keys are in portrait, no?  Maybe not, because on the numbers/symbols keyboard, all the keys work fine, even the ones in the same spots as the H and B.

 

I've tried running in safe mode, and uninstalling the keyboard software updates, but it's still a real problem, and has made the phone practically unusable for texts. I really hope Sony has a solution for this! 

One time poster
Message 17 of 32
3,152 Views
Message 17 of 32

Re: keyboard typing problems.

Same problem on my z3 in portrait mode, letters h and b effected, clearly a phone problem rather than softwhere. What are you doing about this sony?

One time poster
Message 18 of 32
3,051 Views
Message 18 of 32

Re: keyboard typing problems.

I have the same problem..

It seems to have happened quite recently and only affects the 'W' key.

I've marked the region of the screen where the 'W' sits.. I rotate the phone to get 'W' to work, however the screen responds in other apps where the 'W' sits in portrate mode..

I think this has to be a software issue..

One time poster
Message 19 of 32
2,871 Views
Message 19 of 32

Re: keyboard typing problems.

Hi! 

Could anyone solve this problem? Really annoying..

Many thanks. 

Visitor
Message 20 of 32
2,847 Views
Message 20 of 32

Re: keyboard typing problems.

Samw here, any solution yrt?