Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2018-01-30 04:27 AM - last edited on 2018-02-03 06:51 PM by uliwooly
That's why there is such a thing as a pasword reset. The majority of big business will ask you to identify yourself some other way and then proceed. Here, I am locked out forever
I've edited your posts, here are the forum guidelines, read and comply with them
2018-04-18 04:01 PM
Two possible solutions using phone manual backup:
1. Selective backups (ex: unselect application)
2. Force quit as many unessential running apps including system then manual backup application. (not sure which app causing it)
This works for me at the moment, good luck!
2019-01-07 02:40 PM
How to get a 100% backup. My xperia xz3 stop backup at 50%
thx a lot I've done that then iworks once and then I've done complete backup and it worked also perfectly...don't understand why but ... thanks!!
2019-04-02 03:23 PM
Hi, I found this either in the answers here or elsewhere -I forget as this whole thing is so frustrating, nothing just works!
Anyway I had the same problem. I need to backup before fixing the software as my mobile (E5 F3311) has just recently started automatically turning on Adaptive brightness and it's making the phone unuseable.
Mine was also stuck at 50% on all the individual items. I was trying to use my connected google account as the storage option.
Apparently your phone uses it's internal storage to gather all the data together before sending to an email account so if yours is low anyway then this won't complete and sticks at 50%. Luckily I have about 5.6Gb on my SD card so I tried switching the storage option to that and it's finally worked!
2019-05-28 02:47 AM
Hi. I have the same problem too with my Sony Xperia XA1 plus. I thought the back up will go directly to my PC? I'm using Xperia Companion. I want to fix my phone's vibrate because it's not working. But I couldn't software repair beacause of the back up that stops at 50%.