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Tips & Tricks

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backup on each file stops at 50% precislely

SOLVED
Visitor
Message 1 of 35
19,552 Views
Message 1 of 35

backup on each file stops at 50% precislely

Hello there,

 

each time I try to do a backup by Sony companion or directly from the phone it stops suddenly.

 

When I do it from the phone with backup on SD card, all files stopped at 50%, not 50.2 or 50.9,all files are at 50% and nothing happen after.

 

if someone can help.Nerd Face

 

thanks 

Spoiler
 
1 ACCEPTED SOLUTION

Accepted Solutions
Visitor
Message 6 of 35
33,964 Views
Message 6 of 35

Re: backup on each file stops at 50% precislely

hello Body,

 

thx a lot I've done that then iworks once and then I've done complete backup and it worked also perfectly...don't understand why but ... thanks!! Slightly smiling Face

 

34 REPLIES 34
Highlighted
Emperor
Message 2 of 35
19,545 Views
Message 2 of 35

Re: backup on each file stops at 50% precislely

@baddaddy

 

Are you using Xperia Companion? Could you test it in >>> safe mode ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 35
19,539 Views
Message 3 of 35

Re: backup on each file stops at 50% precislely

hello

'@uliwooly

thank you for your answer, yess using companion at first tries and it was not working then used directly the backup form the phone and done also with safe mode... same thing it blocks

 

Thx

 

 

 

Emperor
Message 4 of 35
19,528 Views
Message 4 of 35

Re: backup on each file stops at 50% precislely

@baddaddy

 

Just to clarify, PC Companion or Xperia Companion? 

 

Are you trying to backup apps and photos and videos? if you are, uncheck them and see if it works. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 5 of 35
19,500 Views
Message 5 of 35

Re: backup on each file stops at 50% precislely

Hi baddaddy,

 

When you go through the backup are you backing up all the content or only some categories, and if you are doing all of them can you please try deselecting some categories.

 

 


Official Sony Xperia Support Staff


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Visitor
Message 6 of 35
33,965 Views
Message 6 of 35

Re: backup on each file stops at 50% precislely

hello Body,

 

thx a lot I've done that then iworks once and then I've done complete backup and it worked also perfectly...don't understand why but ... thanks!! Slightly smiling Face

 

Apprentice
Message 7 of 35
18,584 Views
Message 7 of 35

Re: backup on each file stops at 50% precislely

Hi,

 

Good day..

Did u get solution?

I also stuck at 50%.

Apprentice
Message 8 of 35
18,547 Views
Message 8 of 35

Re: backup on each file stops at 50% precislely

HI Jake,

 

Good day to you mate.

 

I only update one still the same stop at 50%.

In addition, I could not edit my back up files too it's stuck at signing in account.

I have flash latest software and I locked back my bootloader.

But I lost Drm keys. Is it cos of Drm keys?

Anyway all the rest applications was run with no issues at all.

I really need it to be done as fast as I can.

 

Pls kindly advise. Looking forward to hearing from you.

One time poster
Message 9 of 35
18,164 Views
Message 9 of 35

Re: backup on each file stops at 50% precislely

Hey,

How did you solve the problem?

 

Thanks in advance

Regular
Message 10 of 35
17,784 Views
Message 10 of 35

Re: backup on each file stops at 50% precislely

I have this same problem... All my stuff are stuck on 50%... My phone is set to back up daily or sometimes weekly and eveytime it does, it is always stuck on 50... I deselect a few but still they are all atuxk on 50%. I use the back up on my phone... I tried the email account and the sd card.