account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Z3 unstable wifi, sound problems on voip

Highlighted
Regular
Message 1 of 1
338 Views
Message 1 of 1

Z3 unstable wifi, sound problems on voip

Hi,

I have a Z3, everything works well, however in the last two months something wrong happens almost every day.

Whenever I speak on Fb Messenger or Viber over WiFi, my sound randomly disappears, my partner can't hear me. It can take a few seconds or much longer. Many times I saw, that the used voip app can't find a network, wifi signal is lost. I reset the phone, made software repair, so far it seems to me, it didn't change anything. I'm teaching languages online so it's a serious problem. Any other devices don't have this issue. Any idea?