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Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

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Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

Hi everybody,

I used Z3 Dual since last december (9 months already).
An Incredible flagship high end smartphone, despite some small WIFI issues sometimes.
3 days ago, the device were plugged in charge and charging normally until 73% then it shows a message saying something like "The battery is draining faster than it's charging" and the device's upper part became EXTREMELY hot. I powered it off, leaved it plugged for like half an hour, then turned it on, 4% battery (still plugged), getting even hotter and hotter, instable display, power off again, turn on, 1%, than dead. Won't turn on again, Red LED steady when plugged in, nothing otherwise. 
I've tried to leave it with no manipulation and unplugged for maybe 2 days to be sure, capacitors fully discharge current (maybe stupid but I was desperate)...No change
Press and hold the Small yellow (OFF) button... Nothing
All combinations Vol + Power, Vol - Power...etc... Nothing 

Now, it shows steady red LED when plugged in... the battery is cold... wont turn on...**bleep**Skull

Motherboard blown up ????????????? Anguished Face Angry Face Drooling Face

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Emperor
Message 2 of 7
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Message 2 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

@zribofski

 

You should stop by your local Xperia Care to get your phone inspected.

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Emperor
Message 2 of 7
3,363 Views
Message 2 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

@zribofski

 

You should stop by your local Xperia Care to get your phone inspected.

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 7
2,526 Views
Message 3 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady


Any idea where/how to find Xperia Care in Tunisia ? 

Emperor
Message 4 of 7
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Message 4 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

@zribofski

 

I don't know, sorry. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 7
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Message 5 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

@uliwooly

 

Thanks anyway.

Peace

Emperor
Message 6 of 7
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Message 6 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

Anytime




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 7 of 7
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Message 7 of 7

Re: Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

it happened to my z3 just this morning  now i cant turn it on