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2014-11-10 08:30 PM
Yesterday my Xperia Z3 fell of the chair I was sitting on, it's not even 40cm height yet the screen cracked and now half of it is not responding. I have to admit I'm a bit disappointed as to how easily that happened but I'm hoping there's a way to have it fixed. I have not been able to find any replacement screens anywhere for the phone. Any chance I can buy one from you? I'm not looking to have the phone replace since I'm sure warranty probably doesn't cover falls (even that small) but I would like to get it fixed since I've only had it for 4 days now.
2014-10-22 12:19 PM
my Xperia Z3 was only five days old.
It was lying on the coffee table as a message came in.
By Fibrator the Xperia wandered direction table edge and fell down.
It was about 60 cm deep on the carpet, thereby breaking the glass.
A repair now costs me 250 Eur., I'm very disappointed, that's the Xperia so very sensitive and even a relatively innocuous fall from can.
The Xperia liked otherwise very good, but maybe I should re-
2014-10-22 02:42 PM
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear. Unfortunately, the phone is not shockproof. If the phone is dropped or similar, it may break.
2014-10-22 06:23 PM
2014-10-23 10:33 PM
2014-10-25 12:25 AM - last edited on 2014-10-25 09:08 AM by alexdon
Can you please tell me what cover you mean exactly please, i have lost myself in the coversation somehow, to me it looks like quite a few words were missing in the conversation, is there a cover that can protect your screen as well as the back without it being one of the leather ones.
Many thanks x
2014-10-25 09:42 PM
My phone is less than 3 weeks old. Never fallen down, never beaten by hard tools or whatever. No visible damages can be seen on the phone.
After just walking home around 500m and wearing the phone in the trouthers - doing realy nothing unusuall - the display was broken.
Hey this can only be a production problem! I will contact support on monday, but feel there will be no positive response.
Any good suggestions?
2014-10-26 11:00 AM
My Z3 fell down from ship´s chart table which was about 1 meter high. Fortunately there was a carpet next to the table where Z3 landed successfully - so no single damage found :-) . And yes, there was no protective case installed on my Z3 as they are not available here yet...but Copter screenprotector was set though... at least, I´m satisfied with Z3´s durability.
2014-11-10 08:35 PM
Sorry to hear that but you have to contact your local Xperia Care
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