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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Xperia Z3 (D6603) power button

Inhabitant
Message 1 of 5
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Message 1 of 5

Xperia Z3 (D6603) power button

Hi.

 

 Last week I suddenly noticed that my phone's power button wasn't making a clicking noise anymore when pressed. Now it's more like pressing a rubber button or something. Phone itself is about 6 months old. I also checked my wife's Z3C and, while being about two months older, it's power button is still clicking like mine was before. I searched about this topic and seems that approaches to this kind of problem were quite controversial. Some said that it's perfectly normal and "let it be", while others said that they returned their phone demanding a new one. Has anyone else also noticed this anomaly on their Z3 and should I return the phone or keep it and hope that it will not get any worse?

 

Regards.

4 REPLIES 4
Message 2 of 5
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Message 2 of 5

Re: Xperia Z3 (D6603) power button

I have the same model. Mine is nearly 9 months old. Power button still clicks like it did on day one.
Personally I would take it to a Sony service center to be looked at.
Emperor
Message 3 of 5
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Message 3 of 5

Re: Xperia Z3 (D6603) power button

@RihoP

 

You might want to get it inspected by your local Xperia Care

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Message 4 of 5
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Message 4 of 5

Re: Xperia Z3 (D6603) power button

we are on same boat, i notice mine also no longer makes feeling of clicking on power button it just feels like a bouncing rubber button :/ i was thinkin of taking it to ISP named Tele2 here in sweden where i bought it to see if it can have new button under warranty.

Inhabitant
Message 5 of 5
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Message 5 of 5

Re: Xperia Z3 (D6603) power button

Hi.

 

 I went to a service center here in Estonia, and they said that this problem definitely goes under warranty. But as they had repair queues of about two weeks, I decided to wait a bit for shorter queues or buy something a bit cheaper and interesting as a replacement phone during repairs.

 At least it's good to know I'm not imagining things Slightly smiling Face

 

Thanks.