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Sweep panorama stops

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Apprentice
Message 1 of 11
3,012 Views
Message 1 of 11

Sweep panorama stops

When I press the sweep panorama in camera settings the camera app stops. Every time. I haven't been able to open this setting even once.
1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 7 of 11
3,384 Views
Message 7 of 11

Re: Sweep panorama stops

@mrOrganic

 

Then repair the phone with PCC.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

10 REPLIES 10
Phy
Forum Legend
Message 2 of 11
3,009 Views
Message 2 of 11

Re: Sweep panorama stops

Try Clearing the camera app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone
Apprentice
Message 3 of 11
2,994 Views
Message 3 of 11

Re: Sweep panorama stops

No, sorry, it doesn't work. Same problem.
Sony Xperia Support
Message 4 of 11
2,992 Views
Message 4 of 11

Re: Sweep panorama stops

Hi mrOrganic,

 

Welcome to the community,

 

Can you please try booting in to Safemode, once you have try using the camera and let us know the result.

 

Safemode instructions


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Emperor
Message 5 of 11
2,986 Views
Message 5 of 11

Re: Sweep panorama stops

@mrOrganic

 

You could repair your phone with PCC

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 6 of 11
2,974 Views
Message 6 of 11

Re: Sweep panorama stops

Booting inte safemood doesn't solve the problem.
Emperor
Message 7 of 11
3,385 Views
Message 7 of 11

Re: Sweep panorama stops

@mrOrganic

 

Then repair the phone with PCC.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

Apprentice
Message 8 of 11
2,945 Views
Message 8 of 11

Re: Sweep panorama stops

Ok, I'll try that.
Emperor
Message 9 of 11
2,891 Views
Message 9 of 11

Re: Sweep panorama stops

@mrOrganic

 

Did it worked?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 10 of 11
2,887 Views
Message 10 of 11

Re: Sweep panorama stops

I did not need to run the repair. When I started the pic and connected the phone it wanted to update it. After the update it worked fine. Thanks for your help!