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Tips & Tricks

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Sony z3 stuck in airplane mode.

Apprentice
Message 1 of 37
16,575 Views
Message 1 of 37

Sony z3 stuck in airplane mode.

My Z3 will not come out of airplane mode. Tried every thing including a complete reset to basics.

 

Anyone else seen this ?

36 REPLIES 36
Forum Legend
Message 2 of 37
16,566 Views
Message 2 of 37

Re: Sony z3 stuck in airplane mode.

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Apprentice
Message 3 of 37
16,530 Views
Message 3 of 37

Re: Sony z3 stuck in airplane mode.

Need 80% power :-(

 

I've just tried to flatten the battery as you can not longer remove it.

 

I'll let you know when I have charged and tried. Thank you.

One time poster
Message 4 of 37
16,509 Views
Message 4 of 37

Re: Sony z3 stuck in airplane mode.

Can you not switch it off via settings then select wireless and networks then select more and the airplane mode will be at top of list.
Emperor
Message 5 of 37
16,492 Views
Message 5 of 37

Re: Sony z3 stuck in airplane mode.

Press and hold power and volume up for 10 seconds



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 6 of 37
16,480 Views
Message 6 of 37

Z3 stuck in airplane mode : TAKE 2

Posted and lost this.......

 

My Z3 in stuck in airplane mode. When I posted before someone suggested doing a rebuild from the PC etc.

 

I charged the battery back up as it needs 80% to work.

 

 

THis has made no difference. I know a moderator answered my last post but now it's gone ??????

 

Thanks in advance

Apprentice
Message 7 of 37
16,470 Views
Message 7 of 37

Re: Sony z3 stuck in airplane mode.

Thank you for poiting me in the right direction to where the post moved to :-)

 

 

I've tried everything that has been suggested. Airplance mode will not go off. Even when it says it has. You try to call out it it says 'you need to turn flight mode off' Looks like it's away for repair :-(

Apprentice
Message 8 of 37
16,469 Views
Message 8 of 37

Re: Sony z3 stuck in airplane mode.

SORRY !!   Thank for all of the help :-)

Apprentice
Message 9 of 37
16,406 Views
Message 9 of 37

Re: Sony z3 stuck in airplane mode.

I had the 'phone all working, I fluked it somehow and then turned it off again :-( Dummy! I can't reproduce my fix :-( Canceled my repair....

 

Thank for letting me vent :-)  

 

When the 'phone powers up, if you press the power button on the side the Airplane Mode is always ON. If you switch it off it goes off but there is still no sevrice.

 

Looking through services menu shows the box for airplane mode un-ticked. If you set it and turn it off again the power button mode says it's  still on.

 

If you tick and use the power mode to turn it off the service menu option un ticks but there is still not service. When trying to make a call it says you need to turn the flight mode off.

 

is it a  bug?...... why does not one else report it....? Can it be a broken 'phone? My sim works in my old 'phone.

 

I'll carry on messing around for a while......

Apprentice
Message 10 of 37
16,402 Views
Message 10 of 37

Re: Sony z3 stuck in airplane mode.

interesting my wi-fi connection still works.... It only stops when I use the setting way of turning airplane mode on.....