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Sony z3 stuck in airplane mode.

One time poster
Message 21 of 37
3,594 Views
Message 21 of 37

Re: Sony z3 stuck in airplane mode.

Facing same problem... What to do now?
One time poster
Message 22 of 37
3,486 Views
Message 22 of 37

Re: Sony z3 stuck in airplane mode.

I was trying to do a factory reset on this phone. It wouldn't work. I then discovered the airplane mode was on and thought that might be my problem. I found this forum while researching. None of the above worked. But let me share with you what did that I discovered on accident! Slightly smiling Face

 

I swiped my finger from the top. Had no idea this would even do anything. (I tried to take a screenshot but when I do, it goes back to the regular screen.) When you swipe from the top, a "notifications" tab will be on the left and "Quick Settings" on the right. Select Quick settings. Here I turned off the Stamina, which was apparently stuck on also, as I had previously turned it off in the settings. When I turned the stamina off here, the airplane mode automatically turned off. If it doesn't, I suggest trying to turn the airplane mode off here also. 

 

Hope that helps. Now on to try to figure out why the factory reset STILL won't work... Is it possible the battery has to be above a certain percentage before it will work? hmmmmm... 

One time poster
Message 23 of 37
3,392 Views
Message 23 of 37

Re: Sony z3 stuck in airplane mode.

I'm facing the same problem here.... How to fix it???
One time poster
Message 24 of 37
3,364 Views
Message 24 of 37

Re: Sony z3 stuck in airplane mode.

hello .I have same problem and i fixed it  . All you need to doo is :go settings and backup&reset/Factory data reset /Earse internal storage/ reset phone/ earse everything and all is done . Hope i helped you Slightly smiling Face

Highlighted
Visitor
Message 25 of 37
3,283 Views
Message 25 of 37

Re: Sony z3 stuck in airplane mode.

Hello.

 

I recently bought a Z3 that had the same problem but with WiFi and Bluetooth, changed that unit for a new one and after almost a month airplane mode problem appeared.  

I have tryed the factory reset and the Companion repair feature and nothing worked.

 

Any news on this problem, SONY? 

Sony Xperia Support
Message 26 of 37
3,277 Views
Message 26 of 37

Re: Sony z3 stuck in airplane mode.

@Dromichaetes

I'm very sorry to hear that Slightly frowning Face

I'm afraid this sounds hardware related but if possible, also try the phone with another SIM-card and see if that helps. If not, i recommend that you contact a service centre or your Local support for assistance.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Visitor
Message 27 of 37
3,270 Views
Message 27 of 37

Re: Sony z3 stuck in airplane mode.

Thank you very much for the fast answer.

I tryed two brand new SIM-cards, I hoped for a fast fix.

 

Tank you again and have a nice day.

One time poster
Message 28 of 37
3,166 Views
Message 28 of 37

Re: Sony z3 stuck in airplane mode.

I did this but I am still having the same issue Slightly frowning Face
One time poster
Message 29 of 37
2,853 Views
Message 29 of 37

Re: Sony z3 stuck in airplane mode.

Hi ppl. Iv had the same problem with mine and now know the answer. After weeks of trying everything and finally deciding its a software issue i sent it bk to sony. My phone would not have service and i couldnt turn on my wifi or anything. Everytime i tried to make a call it said turn off flight mode. Turns out its the sim trays. The sim card bit can move and when they do it produces this problem. Hope this helps
One time poster
Message 30 of 37
1,861 Views
Message 30 of 37

Re: Sony z3 stuck in airplane mode.

i Have the same problem, why is this issue cant be solved

 

ill never ever purchase a sony phone again