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2014-12-26 02:00 PM
Just to concur with everything said across this thread, I've also attempted to take a picture with my recently acquired Z3 in 30cm underwater and my phone shortly afterwards broke down - water has seeped in.
I've tried leaving the phone in a bag of rice for 2 nights to try and absorb the moisture, which hasn't worked and I've now had to send it across to Sony for repair. I just hope Sony realise that this is a widespread issue and fix the problem quickly before other customers suffer, being without a smartphone for Christmas is not fun. Very dissapointed with Sony.
2014-12-29 01:22 PM
back with some news, and bad ones... So as I thought they're going to refuse to take it in charge because "not in warranty for software changes"!
I sent them a mail today saying that I will pursue them for their methods, which consists in selling default phones and lying about their performances and told them about that european directive in which they can't put it out of warranty if they can't prove that it caused the problem at hand.
I don't know if it'll change anything but I'm so not buying Sony products anymore and I'm being good on my word with putting comments here and there about their selling methods.
I won't go down without a fight!
I'll let you know if they reply to my mail.
2014-12-30 03:20 AM
2015-01-15 10:40 PM
2015-02-06 11:57 AM
2015-03-05 09:25 AM
Exactly the same issue, I've only had the phone for 6 days... Contacted my provider and because it's so new they'll replace it. I'm worried it might happen again, and then i'll be screwed. Only dunked my phone in the water, and only had it anywhere near water as it's meant to be 'waterproof'.
2015-03-07 12:48 AM
2015-03-26 09:49 PM
I have the same problem. Ths is my second xperia mobile. First i had the xperia z and was so happy with? after i bought xperia z3. i used this mobile just 2 weeks and put it ones under the fountain to wash my phone. I just put it 2 seconds and after, my touchscreen was not working. I sent it to sony now. I hope they wiLL fix my phone. Otherwise i will not buy xperia phone Anymore.
Anyone xperiences with sony waranty ?
2015-04-03 03:18 PM
Same thing happened to my phone today. Just dipped it in the pool for less than 2 seconds, and then the screen blacked out. I know the phone itself is working as it gets messages. Is there anything that can be done? Will letting it dry for a few days restore it?