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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Phone won't reboot out of safe mode

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Visitor
Message 1 of 4
711 Views
Message 1 of 4

Phone won't reboot out of safe mode

I had issues with the power button on my phone and had to hard reset it. It rebooted in safe mode and so I reset the phone and then deleted all of my apps.
I tried to reboot again to take it out of safe mode but it just stays in safe mode. I can't download any of my apps anymore.
Please help
3 REPLIES 3
Emperor
Message 2 of 4
698 Views
Message 2 of 4

Re: Phone won't reboot out of safe mode

@Weaponhead82

 

if your phone has a protective case then remove it as it might be pressing a key, also, you could repair the phone with PCC but it seems that it might be a hardware issue. 

 

software repair

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
681 Views
Message 3 of 4

Re: Phone won't reboot out of safe mode

Thanks.
There's no case on my phone but I've just realised that the down volume button is not working. I have a feeling that it could be stuck and it is making it rebooted in safe mode constantly
Emperor
Message 4 of 4
677 Views
Message 4 of 4

Re: Phone won't reboot out of safe mode

@Weaponhead82

 

I'm sorry to hear that, but you have to send your phone to your Local support




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)