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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Phone can’t turn on after Charging to 99%

Rookie
Message 1 of 3
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Message 1 of 3

Phone can’t turn on after Charging to 99%

Hi CameronT and Christofer,my phone is Xperia z3 plus /z4 ,I turned off the phone when it was charging to 99% yesterday,but there was no Charging light and Charging screen after I turned it off,I tried to turn it on again for many times,but it still cannot be turned on.and i Open the SIM card flap cover and find a small square yellow button below it. i Use it but still no vibration or led light phone do nothing 😟Please help me to solve it.thanks!

2 REPLIES 2
Rookie
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Message 2 of 3

Re: Phone can’t turn on after Charging to 99%

WHY NO REPLLY ? Slightly frowning Face

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Commissioner
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Message 3 of 3

Re: Phone can’t turn on after Charging to 99%

-Leave the device under charge for 4-5 hours or for a nyt!!  

-open and run Xperia companion on ur desktop or lappy but do not connect the device! 

- Select software repair then let the process come to the step where it asks u to connect the device by holding volume down button! Nw connect the device and let the xc finish the repair process!