account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Multitude of issues since recent update

One time poster
Message 1 of 2
Message 1 of 2

Multitude of issues since recent update

I originally updated my Z3 to the latest software version due to rapid draining of the battery (I'm talking full to flat within 10 minutes). It half solved the issue, making the battery life last a bit longer. However, it also created new issues. I get constant popups saying that the capacity for NFC services is full, however it will not show me any of these services if I try to disable them. The phone often crashes after receiving these messages and will display 3% or 4% battery message. If I switch the phone back on, it's normally at the percent that it was on when it crashed as opposed to the 3 or 4. I have no banking apps on the phone. 

Message 2 of 2
Message 2 of 2

Re: Multitude of issues since recent update



you should repair the phone with Xperia Companion and see if that solve the NFC issue, as for the battery, you might need a new one as the phone it's quite old 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)