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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Multiple weird issues.

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Learner
Message 1 of 3
2,494 Views
Message 1 of 3

Multiple weird issues.

I am running Android 7.1.1 Nougat. Anyway, recently, I had a full charge. The percentage would not go down under 99%. I even ran a game that crippled this phone to its knees and it still wouldn't go down. I restarted it and it started going down in blocks very fast around 3% each. Then it stopped around where I think it would go. 2ND issue: sometimes wont charge for some reason. 3rd issue. Sometimes im just playing and my phone shuts off with the not. Light blinking red 3 times. OCCASIONALLY when that happens it will say the phone is dead but it isnt. 3Rd issue. Sometimes the background will put the bottom half of itself where the top would go and causing it where it used to be to be black.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 3
2,808 Views
Message 2 of 3

Re: Multiple weird issues.

@trestontape

 

Try pressing the Volume up and power button at the same time for a few seconds until your phone vibrates and reboots, this might clear anomalies in battery percentage. 

 

You can also try to you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

 

Follow the steps given in blue links, and keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

View solution in original post

2 REPLIES 2
Moderator
Message 2 of 3
2,809 Views
Message 2 of 3

Re: Multiple weird issues.

@trestontape

 

Try pressing the Volume up and power button at the same time for a few seconds until your phone vibrates and reboots, this might clear anomalies in battery percentage. 

 

You can also try to you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

 

Follow the steps given in blue links, and keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

View solution in original post

Learner
Message 3 of 3
2,333 Views
Message 3 of 3

Re: Multiple weird issues.

Thanks, but the display still has issues. The first issue was solved, but the 3rd and 4th were from a loose cable.