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Ive forgetten my pattern lock .now I'm not able to open it

One time poster
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Message 1 of 2

Ive forgetten my pattern lock .now I'm not able to open it

Ive forgetten my pattern lock .now I'm not able to open it

Sony Xperia Support
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Message 2 of 2

Re: Ive forgetten my pattern lock .now I'm not able to open it

Hi @Dilx, welcome to our forum!

There are two ways to remove the screen lock on your device, however both of them will delete all data stored on the internal storage of the device as it will be reset.

To reset the Xperia device using Find My Device

  1. If your SD card isn't encrypted or used in a corporate environment, remove it before you perform the reset. Turn off the Xperia device before you remove the SD card. Turn the device back on when you have removed the SD card.
  2. On a computer or in a mobile browser, go to
  3. Sign in to the Google Account that you previously added to your device.
  4. If you have more than one device, select the device that you're locked out of at the top of the screen.
  5. Select Erase. Be aware that this action will permanently erase all of your data, for example, your apps, photos and music. After you erase the content of your device, Find My Device will no longer work on it.
  6. After you remotely erase the content of your device, you can set up your device again with your Google account and a new screen lock.

You can also with the help of a computer and the program Xperia Companion perform a software repair that will also reset the device and remove the screen lock.

I hope that helps!

Official Sony Xperia Support Staff

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