account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

How to insert SIM and SD card in Xperia Z3+

Sony Xperia Support
Message 1 of 1
42,831 Views
Message 1 of 1

How to insert SIM and SD card in Xperia Z3+

Xperia Z3+ series features a new type of SIM and SD card assembly. Here you can find full instructions on how to properly insert and remove your SIM and SD card.

 

Your device only supports nano SIM cards. The nano SIM card and the memory card share the same holder but have separate slots in the holder. Make sure you don’t confuse the two.

 

 

To prevent data loss, make sure you turn off your device or unmount the memory card before you drag out the holder to remove the nano SIM card or memory card from the device.

 

To insert the nano SIM card

 

If you insert the nano SIM card while the device is powered on, the device restarts automatically. The nano SIM card and the memory card share the same holder. If a memory card is already inserted in the holder and the device is powered on, you must turn off the device or unmount the memory card before removing the holder to insert the nano SIM card. You can unmount the memory card under Settings by tapping Storage > Unmount SD card.

  1. Turn off the device and open the cover for the nano SIM card and memory card slots.
  2. Using a fingernail or other similar object, drag out the holder for the nano SIM card and memory card.
  3. Place the nano SIM card in the nano SIM card slot in the holder, then re-insert the holder.
  4. Close the cover.

 

Make sure you re-insert the holder for the nano SIM card and memory card in the correct orientation. When you drag out the holder to insert the nano SIM card, do not turn the holder around.

 

To insert a memory card

  1. Turn off the device or unmount the memory card under Settings by tapping Storage >Unmount SD card.
  2. Open the cover for the nano SIM card and memory card slot.
  3. Using a fingernail or other similar object, drag out the holder for the nano SIM card and memory card.
  4. Place the memory card in the memory card slot in the holder, then re-insert the holder.
  5. Close the cover.

 

If you drag out the holder for the nano SIM and memory card when the device is powered on, the device restarts automatically.

 

To remove the nano SIM card

 

 

The nano SIM card and the memory card share the same holder. If a memory card is already inserted in your device, you must first turn off the device or unmount the memory card before you drag out the holder to remove the SIM card. You can unmount the memory card underSettings by tapping Storage > Unmount SD card.

  1. Open the cover for the nano SIM card and memory card slot.
  2. Using a fingernail or other similar object, drag out the holder for the nano SIM card and memory card.
  3. Remove the nano SIM card in the nano SIM card slot in the holder, then re-insert the holder.
  4. Close the cover.

To remove the memory card

 

  1. Turn off the device and open the cover for the nano SIM card and memory card slot.
  2. Using a fingernail or other similar object, drag out the holder for the nano SIM card and memory card.
  3. Remove the memory card from the memory card slot in the holder, then re-insert the holder.
  4. Close the cover.

 

You can also remove the memory card without turning the device off in step 1. To use this method, you must unmount the memory card under Settings > Storage > Unmount SD card and then follow the rest of the instructions above.

 

If your SIM or SD card get stuck in the phone

 

If the SIM card is stuck in your phone or tablet, don’t try to fix the problem yourself. Any attempt to take apart your device or remove a jammed SIM card could cause permanent damage to the SIM card slot or other parts of your device and result in higher repair costs. Sony Mobile does not warrant and will not be responsible for any damage caused by such actions.

If your SIM card gets stuck inside your Xperia™ device, contact your Sony Mobile contact center. For contact details, go to support.sonymobile.com/global-en/contactUs/.

 

These assembly instructions can also be found at our website: http://support.sonymobile.com/global-en/xperiaz3plus/userguide/Assembly/