Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-10-03 08:07 AM
2015-10-03 10:03 AM
Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
2015-10-05 06:57 AM
I did everything I described. And they fixed the other problems that I had not noticed until now. Unfortunately gyroscope still not working.
I made a video to view it.
What can I do to make it work.
For all programs which use gyroscopes are not working.
2015-10-09 01:44 PM - edited 2015-10-09 01:45 PM
What's happening ? Why will not answer any more.
Tell me what to do to fix this problem. Should I give it to service. Gyroscope I need use it regularly and now is not working .
Now my phone is like 50% and is brand new .. this is customer care ?
To say that after the new update (v. 23.4.A.1.232) what I thought about that will fix this problem and was disappointed it did not work.