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Experia ringtones and alarms pack lost

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Message 1 of 5
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Message 1 of 5

Experia ringtones and alarms pack lost

Once upon a time, my Z3 had a sound pack with a selection of ringtones and alarms to choose from. Now it is no more and I don't know how to retrieve it.
Uncle google is not being helpful...
1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 2 of 5
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Message 2 of 5

Re: Experia ringtones and alarms pack lost

Hi and welcome to the community!

 

If you don't see the preinstalled ringtones it might be that you have selected wrong app to pick ringtone with.

Go to Settings -> Apps -> [menu] -> Reset app preferences and then go to Settings -> Sound & notification -> Phone ringtone and select the app "Sound picker" and see if that helps.

 

 

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

4 REPLIES 4
Sony Xperia Support
Message 2 of 5
1,749 Views
Message 2 of 5

Re: Experia ringtones and alarms pack lost

Hi and welcome to the community!

 

If you don't see the preinstalled ringtones it might be that you have selected wrong app to pick ringtone with.

Go to Settings -> Apps -> [menu] -> Reset app preferences and then go to Settings -> Sound & notification -> Phone ringtone and select the app "Sound picker" and see if that helps.

 

 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Message 3 of 5
1,083 Views
Message 3 of 5

Re: Experia ringtones and alarms pack lost

Thank you!
That did the trick Slightly smiling Face
Sony Xperia Support
Message 4 of 5
1,059 Views
Message 4 of 5

Re: Experia ringtones and alarms pack lost

Glad to hear that Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 5 of 5
346 Views
Message 5 of 5

Re: Experia ringtones and alarms pack lost

Worked for me! Thx.