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Tips & Tricks

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Couldn't pair with xxxx Because of an incorrect PIN or Passkey

One time poster
Message 21 of 36
17,948 Views
Message 21 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Hi I was having same problem could not pair/sync my Sony z3 with my ford hands free sync solved problem by turning on my Bluetooth on my phone then power off phone then set up your Ford sync to pairing mode so it is looking for your phone then turn on your phone

It worked for me,hope this helps.
Message 22 of 36
15,625 Views
Message 22 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

I still have my Sonny Xperia Z3,

Well, to solve all these issues, the best solution is iPhone.

One time poster
Message 23 of 36
15,026 Views
Message 23 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Hi, not sure if you have solved this yet but I was just searching the same thing and didn't see a solution.

 

I went into settings>Media server>share media

 

then it recognised my sound bar in blu tooth

 

Hope this helps

One time poster
Message 24 of 36
14,309 Views
Message 24 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

I had this issue with my Xperia a1 my headphones unpaired and gave this message when trying to reconnect so I looked through the settings and noticed the ip6 connection for Internet sharing via bluetooth was on I turned this off and the problem went away

One time poster
Message 25 of 36
13,339 Views
Message 25 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Not sure what is wrong;everything was working until my phone was reset.

 

One time poster
Message 26 of 36
10,510 Views
Message 26 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

mine was fixed when i let my system update download finish.  you might simply need to simply do a system update. 

 

Highlighted
One time poster
Message 27 of 36
6,968 Views
Message 27 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Did you manage to sort this out, I have the same issue with my sony.

One time poster
Message 28 of 36
6,928 Views
Message 28 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Keeps telling me my passkey in incorrect 

One time poster
Message 29 of 36
6,697 Views
Message 29 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

Hi there

I have a Smartband Talk SWR30 and when I changed to a Xperia ZX1, I got this message. I was able to solve the issue by:

1. performing a Smartband 'factory data reset' (https://support.sonymobile.com/global-en/swr30/userguide/resetting/#gref) 

 

2. re-installing both Smart Connect and Smartband Talk apps (this step perhaps is not necessary - I did to start like fresh/new device). 

 

It is working perfectly now

The Smartband is old, but I love it, so I will keep it as long as it continues running ;-)

One time poster
Message 30 of 36
5,703 Views
Message 30 of 36

Re: Couldn't pair with xxxx Because of an incorrect PIN or Passkey

That's seriously your answer??!!