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Can't save contacts directly to Google

One time poster
Message 1 of 40
6,722 Views
Message 1 of 40

Can't save contacts directly to Google

Hi all, 

 

When I try to add a new contact, I don't get the option of saving it to Google, although Google account is added.

 

Does anyone else have this issue? 

 

Thank you!

39 REPLIES 39
Emperor
Message 2 of 40
6,661 Views
Message 2 of 40

Re: Can't save contacts directly to Google

Open the phonebook, menu, filter, make sure Google it's selected



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 40
6,635 Views
Message 3 of 40

Re: Can't save contacts directly to Google

Hi. I have the same problem. When i try to add a contact I get the following message " your new contact will not be backed up. Add an account that backs up contact online", the program offers me to save a local contact or create a new account, and in the selection list is present only Exchange ActiveSync. Вut the account is added, and contacts are synced.

One time poster
Message 4 of 40
6,597 Views
Message 4 of 40

Re: Can't save contacts directly to Google

hi, i have the same problem yesterday. but i try to factory reset my phone. after that the phone back to normal, there's an option to save contact to google. i think there's an application crash with this phone

Learner
Message 5 of 40
6,566 Views
Message 5 of 40

Re: Can't save contacts directly to Google

I also do a factory reset, shut off Autobackuper and delete backups, but after I install the necessary software, the same thing happened.

I do not know what to do next ...

One time poster
Message 6 of 40
6,535 Views
Message 6 of 40

Re: Can't save contacts directly to Google

I have the same issue... Dont know why Sony is not looking after this issue and how can we deliver this to tech team in Sony
Learner
Message 7 of 40
6,507 Views
Message 7 of 40

Re: Can't save contacts directly to Google

I sent a letter to Sony Xperia support on July 27 but has not yet received any response.

 

It would be better if everyone will send them a letter describing the problem
http://support.sonymobile.com/global-en/xperiaz3plusdual/contactUs/

Apprentice
Message 8 of 40
6,406 Views
Message 8 of 40

Re: Can't save contacts directly to Google

Hi everyone!

 

I have these problems too and it makes me sad every [censured] day(

Apprentice
Message 9 of 40
6,360 Views
Message 9 of 40

Re: Can't save contacts directly to Google

Sony, how about to solve this problem?)

Inhabitant
Message 10 of 40
6,346 Views
Message 10 of 40

Re: Can't save contacts directly to Google

Do you have Syncing enabled and Syncing of Contacts for your Google Account too?