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2015-10-21 08:28 AM
Hi Can't open call log, contact,and messages, after firmware update 23.4.A.1.232 mobile heating so much solve this problem soon
2015-10-21 08:39 AM
Please, boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I'm at disposal for any question.
2015-10-21 09:25 AM
I advise that you perform a PC Companion phone repair after major software updates, this will do a clean installation of the latest firmware and will also wipe your internal memory. Back up your data before you proceed.
Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
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2015-10-22 12:42 AM
2015-10-22 12:10 PM
2015-10-23 10:02 AM
@Mak5 Could you elaborate? Are you unable to download PC Companion from sonymobile.com or in what way isn't your country supported?