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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Battery?

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Fp3
One time poster
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Message 1 of 2

Battery?

My Sony Xperia z3 + currently likes to switch off randomly even when it's has charge, and it will refuse to switch back on- only when I plug my charger in does it begin to work again. I don't know what to do, whether to replace my battery or whatever? I need advice Slightly smiling Face 

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Re: Battery?

@Fp3 

 

Before you send it in to get a new battery, connect the phone to a different wall charger > press and hold power for 10 seconds > let it charge for 2 hours > try again, see if that does it




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)