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2018-05-24 11:33 PM - last edited on 2018-05-25 08:30 AM by Jonas
Kenapa persentase baterai saya 20% selalu. Gak mau turun gak mau naik. Padahal saya cas udah 12 jam udah keluar lampu hijau tanda baterai udah full tapi persen nya tetap 20%Why is my battery percentage 20% always. Do not want to go down not going up. Though I cas already 12 hours already out the green light indicates the battery is full but its still 20%
2018-06-01 10:26 AM
Hi @Azharimuna, sorry to hear about this.
I have translated your question to English as this is an International forum.
Have you tried charging the device when it's powered off and see if the battery percentages moves past 20%? You can also force a shutdown of the device by holding down the OFF button which is located in the SIM card slot with the tip of a pen for 2 minutes and then charge the device when it's powered off.
Let me know if that helps!
2018-10-31 03:02 PM
Hi @Yudi411, sorry to hear about this.
Your question has been translated to English as this is an International forum.
Have you tried the troubleshooting that I suggested in my previous post in this thread? If you haven't done that, please do so and report back.