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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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6.0.1 Screenshot Problem (FullScreen Signs)

Emperor
Message 21 of 31
593 Views
Message 21 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

@quad515

 

What problem are you referring to ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 22 of 31
593 Views
Message 22 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

@funnYD

 

https://www.youtube.com/watch?v=jEWTHmG7Yn0




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

How to boot an Xperia in safe mode android lollipop and above Press and hold power Once you see the menu Touch and hold "Power Off" Tap on OK This screen recording was done with a Xperia Z3 running Android 6.0.1
Inhabitant
Message 23 of 31
583 Views
Message 23 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

I opened in SAFE MODE; same screenshot problem is still on going*** 

Moderator
Message 24 of 31
578 Views
Message 24 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

Press and hold volume down and power button to take a screenshot without menu buttons appearing.
As said on page 1


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Inhabitant
Message 25 of 31
572 Views
Message 25 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

It is not having screenshot via Vol Down+PowerButton***

Emperor
Message 26 of 31
565 Views
Message 26 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

@funnYD

 

make sure to press and hold them at the same time and hold them for more than one second 

 

if that doesn't work then it might be a hardware issue




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 27 of 31
558 Views
Message 27 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

Isn't here any Authorized Person from SONY?

Emperor
Message 28 of 31
551 Views
Message 28 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

@funnYD

 

This is a user based forum, you can contact Sony directly >>> Local support




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Inhabitant
Message 29 of 31
521 Views
Message 29 of 31

Re: 6.0.1 Screenshot Problem (FullScreen Signs)

DEAR SONY TEAM,

 

3 days ago I bought a new Z5 Premium**** It came with 5.1.1 and screenshot was OK; But I updated it to 6.0.1 and NOW I AGAIN HAVE SAME SCREENSHOT PROBLEM*** Signs are not disappearing!!!

Inhabitant
Message 30 of 31
491 Views
Message 30 of 31

6.0.2 wishes from SONY

I wish to have wireless transfer back for MediaGO/Companion

I wish to have clear screenshots back (like 6.0)

I wish to have clear Caller ID blocking system (SMS + CALLS)

I wish to have more surprises from dear SONY TEAM

I wish SONY TEAM will really have powerfull RESEARCH and DEVELOPMENT

 

I am sure SONY will have very strong SURPRISES

 

What do you wish? I am sure SONY TEAM will follow that subject***

 

Just note down what you wish***