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Z3 compact WiFi Id number

SOLVED
Adviser
Message 1 of 11
3,485 Views
Message 1 of 11

Z3 compact WiFi Id number

Reposting, first post disappeared (?)

 

I am trying to find out which is the Id number for my Z3 tablet compact (32 Gb Wifi version). I have found sthg called IDID, a 15 digit number, but it is rejected as ID number. The tablet was bought in Japan and I am trying to find out when Lollipop will be available for it. I have been asked for that ID number, but cannot find it. Any suggestions?

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Commissioner
Message 5 of 11
4,604 Views
Message 5 of 11

Re: SGP612 Id number

Hi flopezve, try this...How-to-find-device-id-tablet-phone

10 REPLIES 10
Moderator
Message 2 of 11
3,484 Views
Message 2 of 11

Re: Z3 compact WiFi Id number

Can you check in settings-about tablet-status?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adviser
Message 3 of 11
3,480 Views
Message 3 of 11

Re: Z3 compact WiFi Id number

Yeah, as I said, I see a 15 digit number under IDID, but it is not accepted as Id Number when input in SONY's page

Moderator
Message 4 of 11
3,472 Views
Message 4 of 11

Re: Z3 compact WiFi Id number

A non GSM unit will not have an IMEI as far as I know. You should also check the box,see if the ID matches with what you have in settings.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Commissioner
Message 5 of 11
4,605 Views
Message 5 of 11

Re: SGP612 Id number

Hi flopezve, try this...How-to-find-device-id-tablet-phone

Highlighted
Sony Xperia Support
Message 6 of 11
3,443 Views
Message 6 of 11

Re: Z3 compact WiFi Id number

If you've been in contact with your local support team, the IDID should be the number they're looking for.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adviser
Message 7 of 11
3,434 Views
Message 7 of 11

Re: SGP612 Id number

I had to install one of those apps and found Android ID and also model S/N, I hope one of them works

 

Thank you very much

 

Now I need to know how to find out when Lollipop will show up... will I follow Japan (where the tablet was bought) or Spain (where I live now) schedule???

Adviser
Message 8 of 11
3,432 Views
Message 8 of 11

Re: SGP612 Id number

sh&&$&&$t!!!!!!

 

 

None of those numbers is valid!!!!

 

I am requested the ID in My SUPPORT section of SONY's webpage. I tried the IDID number (15 digit, only numbers) and I receive "invalid IMEI" (Of course! it's the IDID, not the IMEI!). The other numbers cannot even be input, as they have digits and letters and only digits are expected!

Moderator
Message 9 of 11
3,427 Views
Message 9 of 11

Re: SGP612 Id number

Contact your local sony team before registering the tablet.

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adviser
Message 10 of 11
3,398 Views
Message 10 of 11

SW update out of purchasing region

Hi, 

 

I have a Z3 compact tablet (SGP612, wifi only) which I bought when working in Japan. Now I live in Spain, and since I came, no SW update has been made. I have been told by SONY SPAIN that my tablet won't update while here (it is still running Android 4.4). I just do not understand this, is it so? do I have any option to "force" it updating? Could I change to European SW myself? They have offered sending it to some service point and, only after inspection, maybe they could offer me a SW change, but I don't want to loose the tablet for days, maybe weeks, as I use it extensively for everyday work.

 

Thanks for any input