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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Disable retail mode

SOLVED
Apprentice
Message 1 of 14
20,559 Views
Message 1 of 14

Disable retail mode

Hello,

 

I've tried to enter any code found in the forum to disable the retail demo app.

But it didn't work !

Anyone know the right service code or procedure to disable this mode on Z3 compact tablet WIFI 

 

Thanks in advance

Regards

Arnaud

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 3 of 14
34,814 Views
Message 3 of 14

Re: Disable retail mode

have you tried *#*#73556673#*#*

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



13 REPLIES 13
Emperor
Message 2 of 14
20,553 Views
Message 2 of 14

Re: Disable retail mode

@nonontb

 

if the code doesn't work then return it to the store.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
Message 3 of 14
34,815 Views
Message 3 of 14

Re: Disable retail mode

have you tried *#*#73556673#*#*

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Apprentice
Message 4 of 14
20,550 Views
Message 4 of 14

Re: Disable retail mode

yes, I tried this code and nothing

 

Regards

Arnaud

Forum Legend
Message 5 of 14
20,546 Views
Message 5 of 14

Re: Disable retail mode

Do you have a demo device - Dial *#*#7378423#*#* then open Service info then Software info and reply with the customization number

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Apprentice
Message 6 of 14
20,543 Views
Message 6 of 14

Re: Disable retail mode

My Bad ...entering the code did work after all

 

I've done it at least three times. I don't know if I mistyped it before or something else ...

 

Anyway after entering the code correctly, the Contacts Apps closed (it didn't the previous attempts) and the retail demo do not appear anymore when charging...Great !

 

Arnaud

PS : On a WIFI tablet, to make the dialer appears, refer to this post :http://talk.sonymobile.com/t5/Xperia-Tablet-Z/Retail-Demo/m-p/325563#M117

Forum Legend
Message 7 of 14
20,537 Views
Message 7 of 14

Re: Disable retail mode

I installed a 3rd party dialer app from the play store which works just as good

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Apprentice
Message 8 of 14
20,534 Views
Message 8 of 14

Re: Disable retail mode

Well, even if I manage to disable the retail demo.

The customization number is : 1290_0438_R3C

 

Regards

Arnau

Forum Legend
Message 9 of 14
20,444 Views
Message 9 of 14

Re: Disable retail mode

So according to my list the latest firmware version available to you is 23.1.A.1.28/R3C and you have the Frech Generic firmware

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Apprentice
Message 10 of 14
20,392 Views
Message 10 of 14

Re: Disable retail mode

I'll keep those information
Thanks for your time and replies

Regards,
Arnaud