account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Apps that have been transfered to SD card now don't run.

SOLVED
Highlighted
Message 1 of 16
3,817 Views
Message 1 of 16

Apps that have been transfered to SD card now don't run.

After updating the operating software last week any apps that have since been transfered to the SD card are not found after a reset or a long time being idle.

 

All apps that had been transferred before the update work fine.

 

Have tried downloading the app again and moving to SD card again but same issue happens. 

 

This has also happened with apps that had worked before, then moved back to internal storage after they have updated and then moved back to SD card.

 

Is this a Glitch with the latest operating software?? 

 

Some where moved individually and some via the Transfer option.

1 ACCEPTED SOLUTION

Accepted Solutions
Message 15 of 16
4,726 Views
Message 15 of 16

Re: Apps that have been transfered to SD card now don't run.

@Christofer the test works turns out it is the SD card after all that has become corrupt. I'll be buying a new one today as can't format this one.

 

Thanks for you help.

 

15 REPLIES 15
Sony Xperia Support
Message 2 of 16
3,798 Views
Message 2 of 16

Re: Apps that have been transfered to SD card now don't run.

Hi @Jayturnbull83, I'm sorry to hear this. Slightly frowning Face

 

I just want to make sure that I understood you correctly. Apps that you moved after the update won't run while apps that were moved before the update do, yes?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Message 3 of 16
3,791 Views
Message 3 of 16

Re: Apps that have been transfered to SD card now don't run.

Thanks for getting back to me.

 

Yes that's right, 

 

It was updating to software version 23.5.A.1.291

 

 

Emperor
Message 4 of 16
3,780 Views
Message 4 of 16

Re: Apps that have been transfered to SD card now don't run.

@Jayturnbull83

 

Does this happen with any app or just specific apps? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 5 of 16
3,773 Views
Message 5 of 16

Re: Apps that have been transfered to SD card now don't run.

No has happened with six or seven different apps now.
Message 6 of 16
3,768 Views
Message 6 of 16

Re: Apps that have been transfered to SD card now don't run.

@uliwooly @christofer

Sorry forgot to tag you in my replies.
Emperor
Message 7 of 16
3,763 Views
Message 7 of 16

Re: Apps that have been transfered to SD card now don't run.

@Jayturnbull83

 

Just to clarify, you are not using a third party to move them to the SD card correct? apps such as apps2sd card.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 8 of 16
3,760 Views
Message 8 of 16

Re: Apps that have been transfered to SD card now don't run.

@uliwooly

No just moving them via the setting/apps option or settings/storage option.

Have tried resetting the tablet, also unmounting and mounting the SD card again, but didn't work.
Emperor
Message 9 of 16
3,756 Views
Message 9 of 16

Re: Apps that have been transfered to SD card now don't run.

@Jayturnbull83

 

Which class is the SD card?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 10 of 16
3,751 Views
Message 10 of 16

Re: Apps that have been transfered to SD card now don't run.

@uliwooly Class 10