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2019-03-21 10:47 AM - last edited on 2019-03-21 12:00 PM by alexdon
у меня похители телефон . когда мне его вернули там стоит пароль от старого фальшивого хозяина. как мне снять блокировку телефона или сбросить их до заводских. спасибо.
I have phone pickups. when I got it back there is a password from the old fake host. How can I unlock the phone or reset them to factory settings? thank.
2019-03-21 01:18 PM
Hi @ignatius12, welcome to our forum!
Your question has been translated to English as this is an International forum.
Do I understand correctly that there is a screen lock on the device that you can't unlock?
If that is the case, you can perform a software repair using Xperia Companion to reset the device. Do note that this will delete all data stored on the internal storage of the device. Make sure that the device is turned off and not connected to the computer when you start with the repair.
I hope that helps!
I'm sorry to say this but it can't be done, this was requested by your carrier network, to lock the bootloader. The only way to unlock it, is to replace the motherboard, which will cost you almost the same as a new phone.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
As @uliwooly wrote, it is only possible to unlock the boot loader for certain releases (depending on operator restrictions).
For more information about unlocking the bootloader, please take a look at the developer part of our Support forum.