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trying to do a hard reset on my sony xperia z3 compact

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trying to do a hard reset on my sony xperia z3 compact

trying  to do  this using the sony pc software, but keep getting an error message.  Message reads as follows:

 

UEUpdate failed

UE_1404

2.1.12.0/windows7 sp1/win32/US

1 REPLY 1
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Re: trying to do a hard reset on my sony xperia z3 compact

I have exactly the same problem.
I did not find a solution