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Z3C camera issue "recording in progress in another app. cannot record"

SOLVED
Learner
Message 1 of 27
13,508 Views
Message 1 of 27

Z3C camera issue "recording in progress in another app. cannot record"

Hi!

I got my Z3C and it's a great device but got also a little issue with the camera app. Everytime I start the original camera app, I also get the following message: "recording in progress in another app. cannot record"
After confirming the dialogue, I can still make photos and videos. I deinstalled every other app, which could use the camera and restarted the device. Nothing is helping, the message is still appearing.

Any suggestion how I can get rid of this message?
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Regular
Message 3 of 27
15,378 Views
Message 3 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Got the same problem. Read it happens when "Ok Google" is turned on

http://forum.xda-developers.com/z3-compact/general/camera-app-issue-recording-progress-app-t2888431

26 REPLIES 26
Moderator
Message 2 of 27
13,470 Views
Message 2 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Check how it goes in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Regular
Message 3 of 27
15,379 Views
Message 3 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Got the same problem. Read it happens when "Ok Google" is turned on

http://forum.xda-developers.com/z3-compact/general/camera-app-issue-recording-progress-app-t2888431

Learner
Message 4 of 27
13,438 Views
Message 4 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Wow, didn't find that. Thanks for your information and support! Hopefully it'll get fixed soon...

Learner
Message 5 of 27
13,180 Views
Message 5 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Has Sony acknowledged this problem yet??

One time poster
Message 6 of 27
12,367 Views
Message 6 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

I have the same issue with Xperia Z3! Do the Sony people even look at this forum???

One time poster
Message 7 of 27
12,257 Views
Message 7 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

you can still turn on "Google Now" just uninstall the latest "Google Now update". I've been trying to fix it since the issue started and found out you can still turn on Google now just not to the latest update where you can use "Ok Google" anywhere on the screen.
Enthusiast
Message 8 of 27
11,474 Views
Message 8 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Same problem here with Z3 (full sized) This seems to be a priorities error with the Sony camera software & to be honest we should have received a fix for this long before now - WHAT ARE YOU DOING SONY?????????????????????

 

From past experiences with SONY software the answer will be very little!!!!!!!!!!!!!!!!!!!!!

Visitor
Message 9 of 27
11,010 Views
Message 9 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

Install Google Now launcher - problem solved. I'm sure Sony will address this in the next update.
Visitor
Message 10 of 27
11,008 Views
Message 10 of 27

Re: Z3C camera issue "recording in progress in another app. cannot record"

P.S. You still have do disable 'OK Google" detection from any screen, but with Google now launcher it will work with the "from google search screen" option even from home screen without interfering with the Sony Camera app.