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2014-11-07 05:27 PM
2014-11-08 12:05 AM
2014-11-08 03:19 PM - edited 2014-11-08 03:30 PM
I bought this phone 2 days ago.
This morning, nothing is wrong. But i went ouside, it's colt (5 degree), let see my friend this phone and see the back is cracked. From left to right.
The phone was not fallen, or got strange contact.
I went back to the shop and they will sent it back for repair.
2014-11-08 07:13 PM - edited 2014-11-09 05:04 PM
Ok, I have the same problem. I left my phone on the table for 2 minutes. When I came back, there was a hair-thin crack on the screen. And upper side of touchscreen is not working. I hope Sony would change it for free on warranty. Maybe this thread would help.
2014-11-22 04:00 PM
2014-12-23 11:17 PM
I have had the exact same problem. A phone working one night before bed perfectly. Plug in the charger go to sleep to wake up to a phone that the alarm won't turn off when touching the screen. Turn on the light and notice a cracked screen. Sony is standing pretty firm that I dropped the phone. And WILL NOT cover the costs for a repair. Wish I had researched more before spending $800 on this phone. Could have gotten an iPhone and had way better customer care and service.
2015-02-01 05:44 PM
You have to contact your local Xperia Care Centre or it is possible to change it yourself or to get a 3rd party repairer to do this, however your warranty with Sony will probably be void in doing so also the possibility of the waterproof capabilities unless it can be tested
2015-02-24 01:34 PM
Just had an estimate of repair for my Z, £185!!!!
It hasnt been dropped, or abused. Just started to shatter in front of our eyes, cracks in all directions, eminating from a point near the microphone.
Not happy, escalated in house with Sony...