account arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-down

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Announcements

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Reply

Yet another Z3C with WIFI issues...

Accepted Solution Solved
Demigod
Posts: 890
Registered: ‎2015-03-20
Accepted Solution

Yet another Z3C with WIFI issues...

Hello All,

 

So I am not a newbie in the world of smartphones and today I have an issue with my Z3C which is affecting me since I bought it, not long time ago. The wifi, mostly every 10/20 minutes just stop to work. It show activity in Upload but no activity in Download. Which make me mad as I have a 50mbps internet connection that works perfectly with a Moto X, an Alcatel Idol 2 Mini S, a pletora of Laptops and Smart Devices, and one HP VoiceTab 6.

 

All speedtests show me about 40/48mbps download speed, only the Z3C Download speed arrive to 30/40mbps then drastically goes to 2/5mbps 'til it drops to 0.

 

Now, I tried everything, reset, factory reset, safe mode, different routers (I have 2 home and tried in different restaurants and offices), different sims, no sims at all.. it just don't work. So what I did is to use just LTE that it's of course fast and problemsless BUT why do I have to make happy my carrier when I can use the WIFI of home and office? Is Sony going to pay my plan? smile happy

 

 


      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key


Accepted Solutions
Solution
Recommended by topic author YoGem
‎2015-08-28 01:23 AM
Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

Alright folks, Lollipop fixed the wifi issue.

      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

View solution in original post


All Replies
Forum Legend
Posts: 12,566
Registered: ‎2012-05-31

Re: Yet another Z3C with WIFI issues...

I'm not saying this is the reason but some routers have security and when performing speed tests get sent data which maybe deemed as Malware then the router will block connectivity

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...


Thommo wrote:

I'm not saying this is the reason but some routers have security and when performing speed tests get sent data which maybe deemed as Malware then the router will block connectivity


Agree with you, I already tried it. Disabled firewall, security in general.. I made my routers also open gardens! Imagine...

 

The curious part of that is the other devices works perfectly except the Z3C so cannot be the router or a security setting getting crazy with the Z3C and not with Moto X, Alcatel.. HP, Toshiba.. Samsung... and no, I don't want to think about racism and hate of dLink and Arris (Motorola) against Sony! No no..


      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

Wifi dead...


      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

No go, wifi is dead. I switched to mobile data to finish the updates. So sad...

      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

Well, let's say that I was waiting someone to say at least "we are aware of the situation and a fix will be released on next software update" but instead, nothing.. So.. May I Bump?

      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

So my Z3C got Lollipop today and WIFI seems stable. I'll give 24/48 hours. If the WIFI will remain stable then the solution is waiting for the software update.


      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

Solution
Recommended by topic author YoGem
‎2015-08-28 01:23 AM
Demigod
Posts: 890
Registered: ‎2015-03-20

Re: Yet another Z3C with WIFI issues...

Alright folks, Lollipop fixed the wifi issue.

      » If you find that an answer helped, say thanks and give kudos smile happy




Wizardry is the key

One time poster
Posts: 1
Registered: ‎2015-04-03

Re: Yet another Z3C with WIFI issues...

It didn't on my z3c

Updated in lollipop 5.0.2 1 day ago, problem is still here, this is really a huge disappointment, since the issue is only about software, not hardware

Wi-fi only works with flight mode enabled, as usual...
Thanks for not being reactive (6 months now on just a wi-fi issue), and saying that the problem solved every update, when in fact it isn't.
One time poster
Posts: 1
Registered: ‎2015-08-07

Re: Yet another Z3C with WIFI issues...

I have a Z3C and my wifi will not work, will not turn on, connet or anything... any ideas ?????