account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Themes crash after update

gmw
One time poster
Message 1 of 8
2,792 Views
Message 1 of 8

Themes crash after update

com.sonymobile.runtimeskinning.core crashes everytime i try to set a theme. Problem come after android 6.0.1 update.

"Unfortunately com.sonymobile.runtimeskinning.core has stopped"

Does anybody know how to solve this problem?
7 REPLIES 7
One time poster
Message 2 of 8
2,699 Views
Message 2 of 8

Re: Themes crash after update

 

i have the same problem now...hope someone could help us.

Sony Xperia Support
Message 3 of 8
2,684 Views
Message 3 of 8

Re: Themes crash after update

Hi Guys,

 

Can you try clearing that apps data directly and see if the issue continues.

 

Apps > Settings > Apps > Press menu key > Press Show system > look for com.sonymobile.runtimeskinning > press storage > press clear data.

 

let us know how you get on.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 4 of 8
2,671 Views
Message 4 of 8

Re: Themes crash after update

Nothing. I tried to factory reset and there is the same problem
One time poster
Message 5 of 8
1,259 Views
Message 5 of 8

Re: Themes crash after update

Screenshot_20180821-171132.png

 

I get this error message

One time poster
Message 6 of 8
1,019 Views
Message 6 of 8

Re: Themes crash after update

I have got the same message, never seen it before

Is it an issue with app or spam notice

One time poster
Message 7 of 8
839 Views
Message 7 of 8

Re: Themes crash after update

Same here since yesterday, what could it be? 

Rookie
Message 8 of 8
296 Views
Message 8 of 8

Re: Themes crash after update

Tengo el mismo problema y nada funciona 


@Rhin wrote:

Same here since yesterday, what could it be? 


I have the same problem and nothing works

gt