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Swipe issue, unwanted "bounce-back" effect

SOLVED
Adviser
Message 31 of 42
7,251 Views
Message 31 of 42

Re: Swipe issue, unwanted "bounce-back" effect

price for new Z3C in my country are 414€ dude

 

I waiting for firmware fix too because I cant type text and scrolling on this phone... I have T9 - 1ABC 2DEF keyboard layout and many times screen unresponsive because finger are too close to the LCD, Im nervous from this

One time poster
Message 32 of 42
7,143 Views
Message 32 of 42

Re: Swipe issue, unwanted "bounce-back" effect

Hi, I was wondering if the issue still persists (also with the newest firmware)?
I noticed some touch screen issues (like "phantom clicks", random scrolling to the top of the page and then scrolling down again, very serious lock screen issues) yesterday.
I am still running the .93 firmware as my PC doesn't have enough space to run the update, but I have a firmware update waiting and I hope I'll be able to perform it within this week.
I also noticed that I can do scrolling without actually touching the screen.

 

Another issue (I don't know if they are related) is the fact that the "diagnosis/trouble shooting" tool in the "about phone" section (not sure wheter it is called that way in the English menu) always crashes when I try to start it. Anyone knows anything about that?

Talking about software issues: somehow sometimes the Z3c doesn't notify me about new text messages (it shows a notificiation sign in the notification bar, but it doesn't vibrate or play a notification sound).

 

Thanks in advance everybody! Slightly smiling Face

One time poster
Message 33 of 42
7,105 Views
Message 33 of 42

Re: Swipe issue, unwanted "bounce-back" effect

Hi, I have the same bounce-back effect problem. Also, I sometimes need to tap the application icon/button twice to open the application or to perform the action. Really frustrated. I would expect the top quality for the $700 phone - no compromises are acceptable for such a price. I don't understand why the Sony testing department didn't notice these problems - I noticed them after the first hours of using the phone.

 

@Sony: I am sure that there is someone reading this forum. Please let us know about your opinion. Thanks. Petr

Visitor
Message 34 of 42
6,668 Views
Message 34 of 42

Re: Swipe issue, unwanted "bounce-back" effect

My reply in another thread...hope this works for people...

 

http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Z3-touch-screen-issue/m-p/846255/highlight/true#M487

 

 

I had these issues which were becoming more frequent, but have fixed it.

 

Go to Settings - Language & input - Xperia keyboard config and turn off the Gestrure input.

 

Also to to Accessubility - Touch & hold delay - change this to Medium (it'll be on short as default)

 

 

It's probably more to do with the touch and hold delay, but I haven't had an issue since.  It was screwing up my alarm clock when I needed to silence it which was annoying because you have to drag the screen to silence it.  I actually downloaded a different alarm clock app, but that was probably unnecessory.  Definitely a software issue.

 

Hope that helps!

Learner
Message 35 of 42
6,639 Views
Message 35 of 42

Re: Swipe issue, unwanted "bounce-back" effect

No, Smithy81, it doesn't help. And why would it if those settings are for something completely different. Touch&Hold delay is the thing you do when you move your app to another place on a homescreen. Its not about touch sensitivity at all.

 

So yeah, I have the same issues its driving me crazy and all I really want right now is clarification - is it a hardware or software problem?

Is there a place to get official explanations by Sony Mobile? Because I can still return the phone and get money back.

What about all the quality control this day? Is Sony on the level with some chinese B-brand? Magnetic connectors falling apart, hairline cracks on a backglass and spiderwebs after overheating, touchscreen is lagging in 2014! What have I bought? Is Apple and Samsung really only our 2 options?

Commissioner
Message 36 of 42
6,636 Views
Message 36 of 42

Re: Swipe issue, unwanted "bounce-back" effect

Some people are saying that this has improved after the 23.0.1.A.5.77 update; I haven't received that update yet, so I'm very curious!

Learner
Message 37 of 42
6,632 Views
Message 37 of 42

Re: Swipe issue, unwanted "bounce-back" effect

DeGraaff, I have this firmware, sorry to disappoint - no, issue is still here and now what? We all should wait for Lollipop? If it's a software issue I suppose it'd be already addressed and fixed. So my guess it is a hardware, and that is completely devastating!

I really loved the phone - gorgeous design, sharp screen, good camera, I'm not even against the ergonomics. But this is almost not usable for me with this touchscreen problem plus constantly being afraid glass will crack (remind you, statistics on xda tells about 25% had it, half that number without a drop) is really adding the experience.
Learner
Message 38 of 42
6,491 Views
Message 38 of 42

Re: Swipe issue, unwanted "bounce-back" effect

i fixed mine its purely phone settings ill update to what settings after it worked for a few days 

 

 

 

 

 

 

ok i think its working just fine for a few days now  here are the steps:

 

 

 

 

 

 

 

 

 

1. shut down phone and restart (it will fix the prob temporarily)

2 go to AVG antivirus download the cleaner and clean all cache (i mean all)

3 last step go to AVG performance tab choose task killer then go to processes

search com.sonymobile.touchscreen.touch and remove it from processes

4 go diagnostics and do test for touchscreen to see if theres still spikes on touch screen

 

hope it helps Slightly smiling Face *wink*

 

 

ow if your wondering its still working for me for about a month now *ciao

Commissioner
Message 39 of 42
10,500 Views
Message 39 of 42

Re: Swipe issue, unwanted "bounce-back" effect

I must say that the touch screen has been great since updating to 23.0.1.A.5.77 !

One time poster
Message 40 of 42
5,780 Views
Message 40 of 42

Re: Swipe issue, unwanted "bounce-back" effect

Thank you anony_mouse! Really: thanks!