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2016-10-31 09:56 PM
Hello Ihave the same problem but in experia sony z2 that the upgrade to "6.0.1 Marshmallow" now home button does not work, none of the three below and the action does not work down notifications above is as if the upgrade would cut a piece the screen up and down just have to wait out a new software update see what happens, remove all the phone inside and check the connectors are all clean, water never entered on the phone.
2016-10-31 11:37 PM
same problem in experia sony z2 that the upgrade to "6.0.1 now Marshmallow" home button does not work, none of the three below and the action does not work down notifications above is as if the upgrade would cut a piece the screen up and down just have to wait out a new software update see what happens, remove all the phone inside and check the connectors are all clean, water never entered on the phone.io
2016-10-31 11:49 PM
I have the same problem and have tried a keyboard with mouse by OTG and everything works perfectly'm sure the touch is well what are the parameters fails software touch
SONY is showing that are sons of bitches
Never go to trust any product SONY
2016-11-01 06:17 AM - last edited on 2016-11-01 09:25 AM by alexdon
I sell my DSLR camera to buy this z3c high end phone that is more expensive than my camera.. Now after 18 months it is like a trash.. The same problem come to me, i think this is such a bad bad quality if the digitizer is the problem.. But if the update download that caused this, so SONY has to be responsible of this.
I won't buy a thing from you AGAIN!
2016-11-02 08:51 PM
I've sent my Z3c to sony service on 26 september for same problem and still waiting for it..Last week i called and asked for infos and they said that are still waiting for replacing parts.... hope they will manage to give it back to me before christmas... meanwhile i use my immortal Nokia N900 that i bought in 2009. I will let u guys know what parts they changed as soon as i will get my z3c back
2016-11-04 10:43 AM
2016-11-07 09:32 PM
Same Problem: virtual buttons don't works in vertical screen but they work in horizontal screen. Screen it's Ok because in vertical or horizontal when app is opened and buttons are hidden the screen works perfectly. I have tried with safe mode and it is same behaviour.
2016-11-10 10:45 PM
2016-11-11 10:07 AM
exact the same problem, buttons are not working anymore !
It's a sofware bug from Sony ! Since the screen is touchable in that region.
Also installed the back app as temporaray solution.
When will you fix this bug Sony ? I guess you'll lose a lot of customers with that kind of bugs