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2016-05-02 04:18 AM
2016-05-02 04:31 AM - edited 2016-05-02 04:31 AM
Welcome to the community.
Check out this thread here: https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Sony-z3-compact-xperia-back-and-home-button-not-wor...
If nothing there is helping, contact your local support team.
2016-05-09 09:48 AM - edited 2016-05-09 10:29 AM
The same problem. The same annoyance.
I did the same of the people here, glove mode and others, and I´m looking for the issue with the definitely fix for this problem.
Today my Sony Z3 was updated to 6.0 Marshmallow, and it cannot be resolved.
It´s important to note that when you turn on the phone, you can use others icons in the exactly position of the problems, like the voice assist, unblock and icon to use the camera. All in the same position of the Touch Screen. So, this problem cannot be hardware and there is something occuring with the software.
Then, it seems that the problem is too easy to be fix, for someone who knows about software Android and graphics in applications.
2016-05-09 11:14 AM - edited 2016-05-09 11:15 AM
My wife's phone had the whole right hand side of the screen become unresponsive (on firmware 23.4.A.1.200). Currently still trying to get a working replacement (since the first replacement they provided experienced the random shut down issue - https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Sudden-Death-of-Sony-xperia-Z3-Compact/m-p/1120710#... )
My phone - still on firmware 23.4.A.1.200 - has yet to experience any issue with the touchscreen but I fear it won't be long until it rears its ugly head.
For those who experienced problems after firmware upgrade, etc - could you try downgrading your firmware to 23.4.A.1.200 to see if it works for you?
1. First - do you have the D5833 or D5803 model?
2. Go here: http://forum.xda-developers.com/showpost.php?p=66275951&postcount=2028 and download the relevant for your model phone corresponding with firmware 23.4.A.1.200
3. Following the steps here: http://www.xperiablog.net/2015/03/17/guide-to-installing-xperia-lollipop-using-xperifirm-and-flashto... (not including the step to download the firmware using Xperifirm) downgrade the firmware on your phone (probably best to backup then reset your phone to factory default before you do so).
4. Test to see if the there is still an issue without doing anything beyond the basic inital setup of the phone (just click through it - don't set up any accounts or anything).
I just want to know if those who are experiencing issue no longer experience them with firmware 23.4.A.1.200.
2016-05-09 07:55 PM
2016-05-09 08:50 PM
Just changed my screen, it's a digitizer problem.
At first, it seems like a software issue but you'll loose screen area in 3-4 months until you could not tap your pin code anymore and the phone is no more usable.
I hope my new screen will work for more than 10 months...
It's a good phone, but this digitizer problem is really annoying.
2016-05-10 12:34 AM
2016-05-11 02:18 AM
2016-05-11 02:38 AM
I've bought my lcd+digitizer here and made the replacement by myself.
Now that screen is ok, camera won't focus anymore after marshmallow update... grrr!
2016-05-13 01:10 PM