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Sony z3 compact xperia back and home button not working

Visitor
Message 31 of 465
13,135 Views
Message 31 of 465

Re: Sony z3 compact xperia back and home button not working

Having the same exact problem here. Thinking of buying new phone😔 drop down notifications, back and home button not functioning. Whyyyyyyy?😭😭😭😭😭😭
Visitor
Message 32 of 465
13,140 Views
Message 32 of 465

Xperia z3 compact dysfunction

Pls..pls repair drop down notifications,back button,home button asap!! The phone became less efficient day after day. Anyone else having the same problem?

Yours truly,
Disappointed z3 compact user.
14.12.2015
Emperor
Message 33 of 465
13,132 Views
Message 33 of 465

Re: Xperia z3 compact dysfunction

@User99

 

Don't create duplicate posts, this is a user based forum, you can contact Sony directly >>> Local support to get your phone inspected 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 34 of 465
13,107 Views
Message 34 of 465

Re: Sony z3 compact xperia back and home button not working

Yes bro am also facing the same problem, please anyone give great idea.

 

Note:

 

1. I also restarted many times.

2. I have reset my mobile for factory settings.

3. Also safe mode also same problem.

4. When we lock our phone the same place touch working fine.

 

Best,

Aslam

Rookie
Message 35 of 465
13,103 Views
Message 35 of 465

Re: Sony z3 compact xperia back and home button not working

Dude, it's time to repair the phone. I had mine repaired and since it was covering warranty, had it replaced for free.
Highlighted
Visitor
Message 36 of 465
13,094 Views
Message 36 of 465

Re: Xperia z3 compact dysfunction

One more disspointed user Sony xperia Z3 compact
15.12.2015 from India

 

I love sony before this issue now get irritae with this sony z3 compact.

 

Spoiler
Bad experience

 

One time poster
Message 37 of 465
12,949 Views
Message 37 of 465

Re: Sony z3 compact xperia back and home button not working

Same here: xperia z3 compact. For a week or 2 now, home/drop down/back buttons don't work when in Portrait. Only if I turn the phone in Landscape position they work. But not all applications are working in Landscape. I have to open a new app and close all of them after. It is ridiculous.

Repairisout of question: phone is out of warranty. Plus the Service guys will keep it at least 1 month, like the last time when the power button stoped working.

 

If it's a software issue, please release a new update asap.

My xperia z tablet has android 5.1.1 and kernel version: 3.4.0-perf-gbccb33a Fri Jul 10 (DOESN'T HAVE THE PROBLEM)

Myxperia z3 compact phone has android 5.1.1 and kernel version: 3.4.0-perf-gbe52486 Sep 17 (HAS THE PROBLEM).

 

 

 

 

 

 

 

 

 

 

 

One time poster
Message 38 of 465
12,880 Views
Message 38 of 465

Re: Sony z3 compact xperia back and home button not working

Hi!
I bought my Sony Z3 Compact about a year ago and started to face The same problem exactly as already described since New Years'.
I'm in Brazil where I bought the cell phone and I'm pretty sure that our service centers won't be able to fix it. So my last hope is that hearing all these complains from all over the globe Sony hear us.
Inhabitant
Message 39 of 465
12,850 Views
Message 39 of 465

Re: Sony z3 compact xperia back and home button not working

Hi.
Same problem here!
Anyone find something to fix it?

With "glove mode", it works better, but it's still very annoying.

Thanks in advance if someone find the solution.

Mara

One time poster
Message 40 of 465
12,798 Views
Message 40 of 465

Re: Sony z3 compact xperia back and home button not working

I'm in Indonesia and my Sony Z3 Compact started to face same problem since new years. I try factory reset and it did not work for me.

 

I have already done all the process suggested but not solve the problem. Back button and Drop-down Notification are still not working.

 

My temporary solution is ...
1. Drop-down Notification : Settings -> Display -> Screen Rotation ->
- Auto-rotated screen : on
- smart screen rotation : on

 

2. Home & Back Button : Settings -> Display -> Glove Mode (On)
Note : press the button slightly below the icon

 

 

 

Still waiting for permantent solution.