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Software not updating, Google not working

Message 1 of 1
Message 1 of 1

Software not updating, Google not working

Здравствуйте у меня такая проблема с моим sony Z3compact.После сброса до заводских настроек ПО не обновляется (загружается,но не устанавливается) и Google перестал работать,пишет не удалось выполнить вход,не удается установить надёжное соединение с сервером 

Hello, I have such a problem with my sony Z3compact. After resetting to the factory settings, the software is not updated (it is loading but not installed) and Google has stopped working, it is not possible to log in, it is not possible to establish a reliable connection with the server