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Sim unlock code

One time poster
Message 1 of 11
7,741 Views
Message 1 of 11

Sim unlock code

I just bought a Sony Xperia z3 compact on eBay unlocked.i inserted sim it asked for a  sim lock code.i entered the code but no dice.is there a default code ?

10 REPLIES 10
Pioneer
Message 2 of 11
7,731 Views
Message 2 of 11

Re: Sim unlock code

Standard SIM lock code is 0000

Anyway you should read the documentation that goes with your SIM card.

 

Or do you mean an unlock code for your phone itself?


who knows knows
who doesn't doesn't
Sony Xperia Support
Message 3 of 11
7,718 Views
Message 3 of 11

Re: Sim unlock code

Hi @Keng347, welcome to our forum!

If it asking for a PIN code unlock the SIM card, you may have received documentation together with your SIM card as @Strampke wrote. This should include both the PIN code for the SIM card and the PUK code. If you did not receive this documentation or you have a question regarding the PIN code for the SIM card, please get in touch with your operator/service provider as they are the ones providing these codes.

If it is asking for a PIN code to unlock the SIM network in your device, you will need to get in touch with your operator as well to get a hold of a code to remove this network lock.

I hope that helps and let us know how it went! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 4 of 11
7,702 Views
Message 4 of 11

Re: Sim unlock code

FAO: Official Sony Support Staff.

 

Fine in principle - but have spent 4 days and numerous calls / chats / emails to Vodafone to get a Network Unlock code for my Xperia Z3 Compact. The NUC provided does not work - and there seems no way to escalate to the manufacturer to get a code that does work.

 

Any advice?

Sony Xperia Support
Message 5 of 11
7,634 Views
Message 5 of 11

Re: Sim unlock code

Hi @Malcolm1, sorry to hear about this. Slightly frowning Face

Have you made sure that there are attempts remaining in the device? You can see that if you open up the phone application and type in *#*#7378423#*#* > Service info > SIM lock.

To the right of [X] Network, there should be a number. What digit is shown here? If it's 0 you don't have any attempts left to unlock the device and you will need to get in touch with your Local support team and they will assist you further.

If there are attempts left, you can only get the code from your operator as they are the ones that have locked your device to begin with.

I hope that everything works out for you! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Adept
Message 6 of 11
7,627 Views
Message 6 of 11

Re: Sim unlock code

I notice that you purchased the phone from ebay.  How confident are you of the seller?  Could it have been lost/stolen, in which case the IMEI of the phone may have been added to a blacklist called the Equipment Identity Register.  Any phones on this register can not be re-activated and you should raise the matter with Ebay/Paypal

 
Sony Xperia Support
Message 7 of 11
7,604 Views
Message 7 of 11

Re: Sim unlock code

Hi @Rhydz,

That is a very true and could also be the case, thanks for bringing this up.

@Malcolm1, you can ask your operator if they can check if the IMEI is blacklisted or not, as they should be able to check this on their end.

Thanks again for helping out Rhydz! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
One time poster
Message 8 of 11
4,009 Views
Message 8 of 11

Re: Sim unlock code

sony z3 compact lock network unlock

Sony Xperia Support
Message 9 of 11
3,920 Views
Message 9 of 11

Re: Sim unlock code

Hi @barns2040, welcome to our community!

The code that you need to unlock the network lock is provided by your operator, so please get in touch with them and they will provide a NUC code for you. Slightly smiling Face

I hope that helps!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 10 of 11
238 Views
Message 10 of 11

Re: Sim unlock code

Hii sir i need a sim unlock code for my sony xperia z3.plzzzzz send me