2015-10-06 04:55 AM
Hi, I week ago i change from a Z1 to a Z3 Compact. The cause was a malfuncion on the motherboard. Now, I try to restore the backup from the Z1 to the Z3 C, but this last one don't read the file in the microSD card. I am able to read from the computer the files of the backup from the SD but it can't read any file: no pictures, no songs, NOTHING (It says that the format isn't readable .
So, how can I open the files, to be able to copy them on the new phone, or how can Z3 C read the files so it can restaure correctly.
Thank you for your help
2015-10-06 05:30 AM
Can it be opened using PC Companion
If so, you can use the Xperia transfer function in PC Companion and transfer from the backup to your new phone
2015-10-06 06:02 AM
Have you checked your computer for the music and photo files? I'm sorry to say this but the back up made with the Z1 won't work on the Z3 Compact
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2015-10-10 06:14 PM
2015-12-10 02:44 PM
2015-12-10 04:48 PM
You already created a thread here. Why would you create another?
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