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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Removing retail demo

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Visitor
Message 1 of 22
24,003 Views
Message 1 of 22

Removing retail demo

I cannot get the retail demo video to stop. It plays all the time and deletes apps and things.

I've tried the *#*#sellmore#*#* and when I type this is nothing happens. I've googled for ages looking for a solution.

How can I check if the phone is a retail phone and if it is is there anything I can do? I got a from a friend
21 REPLIES 21
Emperor
Message 2 of 22
24,000 Views
Message 2 of 22

Re: Removing retail demo

Dial *#06*#  and look for the IMEI number, if you can't find one most likely it is a Demo unit




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 22
23,994 Views
Message 3 of 22

Re: Removing retail demo

It has an imei number
Emperor
Message 4 of 22
23,991 Views
Message 4 of 22

Re: Removing retail demo

Dial 

 

*#*#73556673#*#*




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 5 of 22
23,989 Views
Message 5 of 22

Re: Removing retail demo

Doesn't do anything that, the number just disappears when you finish typing if
Emperor
Message 6 of 22
23,982 Views
Message 6 of 22

Re: Removing retail demo

you are supposed to type it and wait few seconds, you might want to take it back to the store if nothing work 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 7 of 22
23,980 Views
Message 7 of 22

Re: Removing retail demo

Actually the code seems to have turned it off even though it didn't say anything but whenever the phone is reset or even factory data reset it comes back on and also has a list of contacts that I have no idea who they are.

Thanks for help
Emperor
Message 8 of 22
23,973 Views
Message 8 of 22

Re: Removing retail demo

Odd, it'll be wise to delete everything with PCC, re-install the latest update

 

PC Companion (PCC)

 

 

Bridge (for Mac)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 9 of 22
23,968 Views
Message 9 of 22

Re: Removing retail demo

Thank you, will give it a go. I just download that on my laptop I presume and then there will be a button to erase all content and settings?
Emperor
Message 10 of 22
23,957 Views
Message 10 of 22

Re: Removing retail demo

it will be under updates, it is wise to re-install the latest update 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)