Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-06-29 12:27 AM
2015-06-29 12:44 AM
2015-06-29 12:49 AM
Sorry to say but if audio was turned off then the microphone wouldn't have been recording anything and I'm also sorry to say audio will not be recoverable however it's not the best solution but you could use a program like VSO photoDVD which I use to make video's and add music audio as a background sound
2016-09-30 03:29 AM
2017-12-10 09:29 PM
I have checked out a load of instructions and none mention having to set sound on..... Which actually was already set but of no use .
I was verbally abused by a huge angry man... recorded it but no sound even though the sound is set at on!!!
There is no audio recording when recording a video. I cannot locate ANY useful info. IMO time to scrap sony and find another phone.
2019-04-01 09:55 PM
Same problem with my XZ2, sometimes it records with sound and sometimes not. I real nuisance..
Makes phone partly redundant as that's one of the main features. And nothing I can find in sonys help furum. Is it head in sand syndrome?