account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Notifications show but when clicked on they do not respond

Learner
Message 1 of 1
312 Views
Message 1 of 1

Notifications show but when clicked on they do not respond

The result of this problem is when I use bluetooth to receive a file I cannot accept it because, although I get a notification, clicking on it does not bring up any way of accepting the file. It is as though the notification is not associated with the app it is supposed to be associated with.

 

Anyone know how to fix this in a more pleasant way than a factory reset?