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2015-08-19 12:18 AM
Its is a bug of KitKat update for Xperia series: http://www.androidcentral.com/sony-fix-coming-xperia-kitkat-audio-bug
A patch is expected next week.
Not really. I'm now on Lollipop 5.1.1 and it is still happening; worse, even, than before.
2015-08-20 05:18 AM
Same problem. speaker seems to work in diagonsis but no ring tone and no loudspeaker during calls.
Has anyone found a fix?
2015-08-21 12:10 PM
HI I have a 3 week old Z3+ - I love the phone, but can not get any ring sound on incoming calls. Any ideas
2015-10-05 12:48 PM
2015-10-13 10:33 AM
Sorry to hear that you have issues with the ringtone.
Could you test if this also happens in safe mode? We have seen that some 3:rd party apps can cause this issue.
2016-03-20 06:26 AM
2016-06-24 02:07 PM
I have been facing a low volume problem when someone calls, however i got the solution for the same and it did work for me, I hope i will be solving many of you guys problem today.
1) Go to Support app, there you will find Help Topics and Tools.
2) Go to Tools
4) Then on the test tab, go to sound and test all the sound (Loudspeaker, Ear Speaker, Microphone, Vibration, Volume up and Volume Down)
5) Then restart your phone.
If this will work for you then please Thank me (Junky )
2016-09-08 01:40 PM
2016-09-12 05:15 PM
Hey i uninstalled file comander and it solved the problem....................
2016-09-16 02:37 PM
It worked! Thank you, thank you!!!!
It was fairly easy to do (even for a grand mother)
I hope it keeps being THE fix!