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Need Repair but cant get IMEI/ID Number

One time poster
Message 1 of 5
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Message 1 of 5

Need Repair but cant get IMEI/ID Number

The thing is my Touchscreen is completely defect and isentz working and course I havent got the knowhow ho to findout the IMEI number without touchscreen. And for requesting Repair they need my ID/IMEI Number so what I am supposed to do.

4 REPLIES 4
Forum Legend
Message 2 of 5
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Message 2 of 5

Re: Need Repair but cant get IMEI/ID Number

Under one of the flaps should be a pull out tab with that info on

 

http://support.sonymobile.com/gb/xperiaz3compact/userguide/IMEI-number/

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Sony Xperia Support
Message 3 of 5
538 Views
Message 3 of 5

Re: Need Repair but cant get IMEI/ID Number

Hi Lauziex,

 

Welcome to the community,

 

The IMEI is also located on the box and likely on your invoice, remember to look for the number that starts with 3 and is 15 digits long.

 

Let us know how you get on.


Official Sony Xperia Support Staff


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One time poster
Message 4 of 5
429 Views
Message 4 of 5

Cannot find my IMEI/ID Number for Sony Xperia Z3 Compact.

Hi All:

I purchased a Sony Xperia Z3 Compact from Amazon it is a Non GSM product, how to know that it is an original Tablet, I cannot find the IMEI number to check it, and all is appear is something called IDID number.

 

Thanks.

Highlighted
Demigod
Message 5 of 5
409 Views
Message 5 of 5

Re: Cannot find my IMEI/ID Number for Sony Xperia Z3 Compact.

Are you asking for Xperia Z3 Compact phone or Z3 Compact Tablet?

 

If you bought Z3 Compact Tablet Wifi edition (no GSM module) it has a serial number called IDID. This number should be visible on the box of the device.

I'm not sure how in Z3CT, but on mine Z2 Tablet Wifi serial number is printed on the bottom side of the frame.

Best regards,
Sergio PL

--
Xperia Z3 Compact / Nexus 7 (2012)