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Tips & Tricks

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My phone does not detect devices using an OTG cable

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Regular
Message 1 of 23
5,116 Views
Message 1 of 23

My phone does not detect devices using an OTG cable

My xperia z3 compact. Is not supported the otg cable. How to support (enable)??? Plz help me

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 9 of 23
7,861 Views
Message 9 of 23

Re: My phone does not detect devices using an OTG cable

@9911 Follow @Emir's advice and restart the device.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

22 REPLIES 22
Moderator
Message 2 of 23
5,115 Views
Message 2 of 23

Re: Otg no supported

If you are running 6.0.1, you need to detect usb device from quick settings in order to find OTG.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Regular
Message 3 of 23
5,112 Views
Message 3 of 23

Re: Otg no supported

O dont have this on the settings
Regular
Message 4 of 23
5,111 Views
Message 4 of 23

Re: Otg no supported

I need to root my phone?
Moderator
Message 5 of 23
5,104 Views
Message 5 of 23

Re: Otg no supported

@9911 Edit your quick settings by pressing the small pencil and look through all the options, it should be there.

 

EDIT: The option is not there, you will only find it on capless USB devices.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Sony Xperia Support
Message 6 of 23
5,100 Views
Message 6 of 23

Re: Otg no supported

Hey @9911!

As an alternative to what @alexdon wrote, you could also try connecting the OTG adapter to your device and then restart it, that should force an active connection. Slightly smiling Face

What accessory are you trying to connect to your device using the OTG adapter?

Keep us updated! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Regular
Message 7 of 23
5,094 Views
Message 7 of 23

Re: My phone does not detect devices using an OTG cable

@alexdon I'm sure we do not have
Regular
Message 8 of 23
5,085 Views
Message 8 of 23

Re: My phone does not detect devices using an OTG cable

@Emir. I do to connect my dualshock 3.. On my version is 6.0.1.. Is not readind anything.. And my usb 8g. Is not reading ( open it)
Moderator
Message 9 of 23
7,862 Views
Message 9 of 23

Re: My phone does not detect devices using an OTG cable

@9911 Follow @Emir's advice and restart the device.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Sony Xperia Support
Message 10 of 23
5,060 Views
Message 10 of 23

Re: My phone does not detect devices using an OTG cable

@9911 were you able to resolve it? I can see that you marked a solution. Slightly smiling Face

Let me know!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.