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Tips & Tricks

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Multiple contacts under single name

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Visitor
Message 1 of 4
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Message 1 of 4

Multiple contacts under single name

Hi all,

 

Why do you see some of my contacts like this? When I touch number 2 or 3 see the same number under same name. I do not synch my contacts with my Google account. Some other contacts like this, some have 2, some have only one in my contact list. Does anyone knows why it is like this and how can get rid of this situation?

 

Thanks in advance for your help.

 

Screenshot.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 2 of 4
2,978 Views
Message 2 of 4

Re: Multiple contacts under single name

Hi @Attalia,

 

This means that this contact is linked with other contacts and merged into on. If you choose to edit the contact, then go to the bottom of the edit screen you should have an option to unlink them. This will separate them into separate contacts.

 

While it's hard to say exactly why this is in your case it seems like you have duplicates of the same contact. If the phone searches for link candidates amongst your contacts it would then do this to avoid displaying the same contact multiple times.

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
2,979 Views
Message 2 of 4

Re: Multiple contacts under single name

Hi @Attalia,

 

This means that this contact is linked with other contacts and merged into on. If you choose to edit the contact, then go to the bottom of the edit screen you should have an option to unlink them. This will separate them into separate contacts.

 

While it's hard to say exactly why this is in your case it seems like you have duplicates of the same contact. If the phone searches for link candidates amongst your contacts it would then do this to avoid displaying the same contact multiple times.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Visitor
Message 3 of 4
2,398 Views
Message 3 of 4

Re: Multiple contacts under single name

Thanks Christopher.

Sony Xperia Support
Message 4 of 4
2,393 Views
Message 4 of 4

Re: Multiple contacts under single name

Happy to help! Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.