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Mic problem returned after update 6.0.1

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Regular
Message 1 of 233
16,074 Views
Message 1 of 233

Mic problem returned after update 6.0.1

I had problem with mic - people couldn't hear me, because my voice was very quiet. Then I switched off mic noise suppression and everything was fine. Until update to 6.0.1. Now I have the same problem. And I can't switch off mic noise suppression, because this option is simply missed.

Any ideas how to fix this now? Or I should downgrade to previous android version?

 

UPD: may,19. Sony market topic as solved. But it isn't really solved at the moment. They will roll out an update in "upcoming weeks". And because we still have the same problem, I unmarked topic as solved. As soon as we will have the noise suppression option back and this will really help us - then I will return the solved mark. 

 

http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Mic-problem-returned-after-update-6-0-1/m-p/1126001#...

 

UPD 2: In. 575 version the noise suppression function is back. People can hear me again. Thanks, Sony 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 175 of 233
12,176 Views
Message 175 of 233

Re: Mic problem returned after update 6.0.1

.575 update has the option for mic noise suppression back. Availability of the update will differ by market, country and operator.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

View solution in original post

232 REPLIES 232
One time poster
Message 2 of 233
16,012 Views
Message 2 of 233

Re: Mic problem returned after update 6.0.1

A lot of people have this problem. I read many forums. I have not found a solution to this problem. I hope that they will return the function of noise suppression in the next update.

One time poster
Message 3 of 233
15,920 Views
Message 3 of 233

Re: Mic problem returned after update 6.0.1

+1, the same problem. 

Can anyone help me???

One time poster
Message 4 of 233
15,783 Views
Message 4 of 233

Re: Mic problem returned after update 6.0.1

+1. Heeeeelp

One time poster
Message 5 of 233
15,666 Views
Message 5 of 233

Re: Mic problem returned after update 6.0.1

+1, the same problem. Hope fixing will be fast. It upsets you Sony. My phone is useless now...

One time poster
Message 6 of 233
15,595 Views
Message 6 of 233

Re: Mic problem returned after update 6.0.1

i have same problem too ... after update marshmalow 6.0.1 ... i send my phone to local service area in iran and  he told me i must wait for next big number update .... 

 

when i use handsfree or car blutooth its ok but when i use phone directly my freinds told me that  your voice is too weak ... 

 

i dont know couse of my problem software (androyd ) or hardware (mike part )

 

plz guide me ... 

 

thanks...

Enthusiast
Message 7 of 233
15,470 Views
Message 7 of 233

Re: Mic problem returned after update 6.0.1

 

Temporary solution: cover up upper microphone.

This is Marshmallow "problem", hopefully either Google or SONY will implement something.

 

If rooted then: http://forum.xda-developers.com/google-nexus-5/help/noise-reduction-cancellation-t2515657 

Regular
Message 8 of 233
15,265 Views
Message 8 of 233

Re: Mic problem returned after update 6.0.1

Zyxxyz, thanks for the info. I think we have better chances that it would be fixed someday, considering that it is marshmallow problem.

Can't check your temporary solution though - I rolled back to lollipop.
One time poster
Message 9 of 233
15,159 Views
Message 9 of 233

Re: Mic problem returned after update 6.0.1

Hi SnusMumr,

 

i have the same microphone problem. How did you rolled back to lollipop?

 

Thank you!!

Enthusiast
Message 10 of 233
15,134 Views
Message 10 of 233

Re: Mic problem returned after update 6.0.1

Here we can help you only using official guidelines.

However, if you search "Z3 COMPACT FLASHTOOL TFT XDA" you will get information about unofficial ways.