Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2016-04-13 02:21 PM - edited 2016-05-20 09:00 PM
I had problem with mic - people couldn't hear me, because my voice was very quiet. Then I switched off mic noise suppression and everything was fine. Until update to 6.0.1. Now I have the same problem. And I can't switch off mic noise suppression, because this option is simply missed.
Any ideas how to fix this now? Or I should downgrade to previous android version?
UPD: may,19. Sony market topic as solved. But it isn't really solved at the moment. They will roll out an update in "upcoming weeks". And because we still have the same problem, I unmarked topic as solved. As soon as we will have the noise suppression option back and this will really help us - then I will return the solved mark.
UPD 2: In. 575 version the noise suppression function is back. People can hear me again. Thanks, Sony
2016-05-20 05:32 PM
.575 update has the option for mic noise suppression back. Availability of the update will differ by market, country and operator.
Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.
2016-04-14 09:22 AM
A lot of people have this problem. I read many forums. I have not found a solution to this problem. I hope that they will return the function of noise suppression in the next update.
2016-04-19 02:48 PM
+1, the same problem. Hope fixing will be fast. It upsets you Sony. My phone is useless now...
2016-04-20 10:29 AM
i have same problem too ... after update marshmalow 6.0.1 ... i send my phone to local service area in iran and he told me i must wait for next big number update ....
when i use handsfree or car blutooth its ok but when i use phone directly my freinds told me that your voice is too weak ...
i dont know couse of my problem software (androyd ) or hardware (mike part )
plz guide me ...
2016-04-21 09:41 AM
Temporary solution: cover up upper microphone.
This is Marshmallow "problem", hopefully either Google or SONY will implement something.
2016-04-23 10:50 PM
2016-04-25 08:14 PM
i have the same microphone problem. How did you rolled back to lollipop?
2016-04-26 08:11 AM
Here we can help you only using official guidelines.
However, if you search "Z3 COMPACT FLASHTOOL TFT XDA" you will get information about unofficial ways.