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FM Radio, unable to tune radio channel

SOLVED
Inhabitant
Message 1 of 34
19,921 Views
Message 1 of 34

FM Radio, unable to tune radio channel

I can't tune a single channel with the FM Radio app, no matter what  headset I try (all of which worked fine with the Z1C). Changing region, resetting app data, full factory reset, repair via PC Companion = no change.

 

Anyone else having problems, or do I have a dud? I'm dreading it's the same problem as this one reported by Z1C users and that I can expect the same terrible repair service as described by them:

 

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/FM-Radio-died/td-p/590479

 

Please Sony tell me no (and why oh why didn't I just order from Amazon).

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 2 of 34
29,804 Views
Message 2 of 34

Re: Z3C FM Radio not working

Hi,

 

I've just tried it and it works fine for me. If you have tried all these things that you mention, I suggest that you contact your retailer and/or local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

33 REPLIES
Forum Legend
Message 2 of 34
29,805 Views
Message 2 of 34

Re: Z3C FM Radio not working

Hi,

 

I've just tried it and it works fine for me. If you have tried all these things that you mention, I suggest that you contact your retailer and/or local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 3 of 34
19,871 Views
Message 3 of 34

Re: Z3C FM Radio not working

Thanks for the reply, I tried it with a new unit and it works just fine with that one, so the original will be going back.

 

Visitor
Message 4 of 34
19,498 Views
Message 4 of 34

Re: Z3C FM Radio not working

Hello yeah i just bought Z3C for a week. and now my FM radio CANNOT WORK! its work great yesterday and now its stop functioning. OMG this is so frustrating.

Visitor
Message 5 of 34
19,485 Views
Message 5 of 34

Re: Z3C FM Radio not working

OK i Got a Solution The reason why  this happend is because i activate "OK GOOGLE"  function. now after i deactivate this function surpisingly my FM Radio WORK WELL... i hope SONY will get this fix ASAP .. and one more. if i activate OK GOOGLE .. one notification "Recording in progress in another app. Cannot record" suddenly appear when i open camera... yeah this is very frustrating...

One time poster
Message 6 of 34
19,102 Views
Message 6 of 34

Re: Z3C FM Radio not working

I also tried all the Software-Mojo. Nothing seemed to work.

 

Then I just went out to try if it works outdoor. It did work, but very very bad. Had to fling around the cable of my earphones just to get a notion of a FM Station I could receive perfectly cleear indoors with the same earphones but my old Samsung Galaxy Ace2 or my even older MP3 Player SanDisk Sansa Clip...

 

Google Now was never activated...

 

Rookie
Message 7 of 34
18,908 Views
Message 7 of 34

Re: Z3C FM Radio not working

I have same problems in radio
One time poster
Message 8 of 34
18,728 Views
Message 8 of 34

Re: Z3C FM Radio not working

Yesss, this solved the problem for me. Go to Google Settings and change "Ok, Google" activation in any screen!
Thank you Pitit!
Rookie
Message 9 of 34
18,503 Views
Message 9 of 34

Re: Z3C FM Radio not working

You sir are a genius!!! Kudos for you!!
One time poster
Message 10 of 34
18,238 Views
Message 10 of 34

Re: Z3C FM Radio not working

MAN you are genious!!!

It worked after OK GOOGLE disable. very strange issue...